DL
Senior Service Cloud Lead
Diverse Lynx India
Location not stated
Staff / Principal
4 days ago
- Salesforce Service Cloud
4 days ago
Not enough detail in this posting to match
- Manage L2/L3 Salesforce Service Cloud support activities.
- Troubleshoot incidents and drive issue resolution within SLA.
- Perform root cause analysis and preventive actions.
- Support releases, deployments, and post-production validation.
- Coordinate with business users and development teams.
- Identify automation and optimization opportunities.
- Maintain support documentation and knowledge articles.
- Participate in governance, reporting, and continuous improvement initiatives.
Senior Service Cloud Lead · Diverse Lynx India