Senior Product Owner - Healthcare Navigation - Virtual

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People– be empathetic and help create a place where everyone belongs.

Grow with purpose –Be inspired by our higher calling of improving lives.

Be Alight –act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more atcareers.alight.com. 

“This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.”

About the Role 

We are seeking a Senior Product Owner with deep healthcare product experience and a strong understanding of healthcare navigation solutions is required. This role serves as the bridge between business stakeholders and engineering teams to deliver impactful, user-centered digital and human-delivered benefits and health navigation products. 

The ideal candidate thrives in a cross-functional environment, excels at backlog management and user story development, and translates complex healthcare and benefits requirements into scalable, intuitive product solutions that improve member experience and outcomes. 

Key Responsibilities 

Product Strategy & Execution Alignment 

• Collaborate with Product Leadership to understand product strategy, roadmap priorities, and defined epics. 

• Translate strategic initiatives and epics into detailed, actionable user stories with clear acceptance criteria. 

• Ensure alignment between roadmap objectives and sprint-level execution. 

Backlog Ownership & Prioritization 

• Own and maintain the product backlog, ensuring items are clearly defined, prioritized, and aligned with business objectives. 

• Break down epics into well-defined user stories with detailed acceptance criteria. 

• Continuously refine and reprioritize backlog items based on stakeholder input, customer feedback, and business needs. 

• Ensure backlog items are ready for development and meet definition of ready standards. 

Agile Team Support & Delivery 

• Serve as the primary point of contact for the development team for requirements clarification. 

• Participate actively in sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. 

• Clarify business rules, workflows, and edge cases to ensure high-quality delivery. 

• Review completed work to validate it meets acceptance criteria and business intent. 

• Partner with QA to ensure test cases align with requirements. 

Cross-Functional Coordination 

• Gather and document requirements from business stakeholders and delivery teams. 

• Translate stakeholder needs into actionable user stories and functional requirements. 

• Facilitate communication between technical and non-technical teams to ensure shared understanding. 

• Support release planning and coordinate dependencies across teams when needed. 

Healthcare & Navigation Enablement 

• Support enhancements to user-centered digital and human-delivered benefits and health navigation products. 

• Ensure workflows effectively integrate digital tools with human-supported navigation services. 

• Help identify usability improvements that enhance member and client experience. 

Performance & Continuous Improvement 

• Track and report on sprint progress, product increments, and delivery outcomes. 

• Incorporate user feedback and data insights into backlog updates. 

• Contribute to process improvements within the Agile team. 

Required Qualifications 

• 5+ years of Product Management or Product Owner experience. 

• 3+ years in healthcare, benefits, or digital health product development. 

• Experience building or supporting healthcare navigation, care coordination, or benefits navigation platforms. 

• Experience delivering user-centered digital products. 

• Strong experience supporting Agile development teams. 

Proven expertise in: 

• Writing user stories and acceptance criteria 

• Backlog management and prioritization 

• Sprint planning and Agile ceremonies 

Alight requires all virtual interviews to be conducted on video.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible.  Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to  Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contactalightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education,certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:Wellbeing and Benefits Selector Page - Alight

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.