Senior Product Manager - Collision- Remote within the US

Why this role matters

The largest multi-shop collision operators in North America count on our platform every day. You'll be their product advocate: the person who understands their problems, rallies the teams who can solve them, and makes sure they get fast, clear answers.

What you'll do

• Manage relationships with multiple large multi-shop operator accounts at once as their trusted product partner
• Coordinate and negotiate across Sales, Support, Implementation, Engineering, and User Experience to balance customer needs with business priorities
• Turn customer insight, market research, and data into a clear product roadmap and well-defined user stories
• Shape marketplace capabilities across catalog, pricing, search, and transaction workflows
• Explore artificial intelligence opportunities like automated matching, dynamic pricing, and predictive analytics
• Track the metrics that matter, such as adoption, conversion, retention, and gross merchandise value, and lead go-to-market for new initiatives

What you bring

• 5+ years of enterprise business-to-business software product management
• Proven success managing several large enterprise accounts at the same time
• Strong negotiation skills and the ability to lead without direct authority
• Experience with ecommerce or marketplace products
• Technical fluency to weigh application programming interfaces, integrations, and architecture tradeoffs with Engineering
• Comfort with Agile practices and hands-on use of artificial intelligence tools
• Bachelor's degree or equivalent experience

Bonus points

• Automotive industry experience (highly preferred), especially in collision repair or parts procurement
• Experience presenting strategy to executive leadership
• Experience mentoring other product managers

The details

Travel up to 20% (about 1–2 days per month) to meet customers where they work.

What We Offer:

• Full benefits starting Day 1: Medical, Dental, and Vision
• 401(k) with company match
• Unlimited Flex Time Off plus 10 company-paid holidays
• Remote-first role with monthly communication stipend
• Professional development programs and tuition assistance
• Home office equipment stipend
• Employee resource groups and exclusive employee discounts