Senior Product Manager

Job description

Sr Product Manager – Digital Payment Network Growth  

Primary focus: Virtual Card, Supplier Payments, and Network Growth 

Role Overview 

Lead strategy and lifecycle management role for the growth of the Fiserv Digital Payment Network.  The role is responsible for growing the network, and monetizing merchant receipot of payments.   

The role partners with financial institutions, card networks, virtual card providers, supplier and biller enrollment partners, Sales, Solution Consulting, Professional Services, Product Marketing, Adoption Marketing, Technology, Operations, Legal, Risk, Compliance, Fraud, Finance, Analytics, Reporting, and Support. 

What You Will Do 

Virtual Card  

• Own the strategy, roadmap, business case, and delivery of an expanded Digital Payments Network with scaled monetization of merchant payments.   

• Expand supplier and biller acceptance, eligible payment volume, successful electronic conversion, and revenue while reducing paper-check dependency. 

• Manage existing and prospective virtual card providers, card networks, sponsor banks, supplier-enrollment partners, and internal Fiserv platforms. 

• Evaluate provider coverage, network overlap, acceptance, returns, economics, supplier experience, operating performance, compliance obligations, and concentration risk. 

• Define partner governance, performance metrics, roadmap alignment, roles, escalation paths, and improvement plans. 

• Translate network, provider, and supplier-enrollment requirements into product policies, operating decisions, epics, and workstreams. 

Product Strategy and Commercial Ownership 

• Own product vision, customer and market discovery, competitive assessment, prioritization, and multi-quarter roadmap decisions. 

• Build business cases using client value, supplier adoption, volume, revenue, cost savings, investment needs, and operational impact. 

• Lead or materially influence pricing, packaging, financial forecasts, payment economics, commercialization, and price-book guidance. 

• Identify opportunities across  supplier networks, accounting-software connectivity, biller enrollment, real-time payments, and embedded financial services. 

• Use product, financial, customer, and operational data to guide investment and continuous improvement. 

Client, Sales, and GTM Leadership 

• Partner with Sales, Solution Consulting, Account Management, and FI clients on discovery, demos, RFPs, objections, and product-fit decisions. 

• Lead Product Marketing collaboration for positioning, value propositions, Sales assets, executive presentations, FAQs, demos, training, and competitive messaging. 

• Lead Adoption Marketing collaboration for banker enablement, SMB-facing assets, lifecycle campaigns, email programs, in-product messaging, and adoption plans. 

• Own launch and change communications, including planned 90-, 60-, and 30-day communications and ad hoc communications when timing, scope, or client impact changes. 

• Represent the product credibly with executives, clients, partners, vendors, and governance teams. 

Delivery, Implementation, and Operations 

• Translate strategy into epics, priorities, success criteria, dependencies, and decisions for Product Owners, Core Product Teams, and Delivery Teams. 

• Drive operational efficencies 

• Coordinate Legal, Risk, Compliance, Fraud, Finance, Billing, Operations, Reporting, Analytics, Communications, and Support readiness. 

• Guide issue and escalation resolution while maintaining clear long-term ownership. 

• Review adoption, revenue, transaction, return, support, reporting, and UX metrics. 

Required Qualifications 

• Substantial Product Management experience with direct ownership of strategy, roadmap, commercialization, and measurable business outcomes in payments, fintech, banking, commercial cards, AP automation, treasury, or a related product. 

• Direct experience in virtual cards, networks, commercial card payments, card networks, merchant acceptance.   

• Understanding of interchange, rebates, revenue sharing, supplier acceptance, payment monetization, network rules, merchant categories, or card-program economics. 

• Experience with FI distribution, digital banking, sponsor-bank models, regulated product launches, or payments operations. 

• Client- and market-facing experience across Sales partnership, customer discovery, GTM, positioning, strategic demos, implementation, or commercialization. 

• Experience managing providers, fintechs, card networks, financial institutions, or internal platform partnerships across strategy, governance, delivery, and escalations. 

• Commercial acumen in pricing, packaging, revenue, payment economics, business cases, financial modeling, or investment decisions. 

• Strong executive communication, structured problem solving, influence without authority, and cross-functional leadership. 

• Bachelor's degree in business, finance, economics, information systems, or a related field, or equivalent professional experience. 

Preferred Qualifications 

• Experience with networks, integrated-payables and recevables providers, AP automation, payment-focused accounting software, or treasury-management solutions.  

• Experience with SMB cash-flow needs, invoice-to-pay, order-to-cash, AP, AR, supplier onboarding, or reconciliation. 

• Familiarity with product analytics, adoption measurement, operational reporting, and support trend analysis. 

Recruiter Eligibility Criteria 

Profiles to Prioritize 

• Virtual card, commercial payments, B2B payments, integrated payables, AP automation, card-network, treasury, or payment-focused accounting product leaders. 

• Candidates who can explain supplier adoption, provider economics, payment success, revenue, client value, and operating-model trade-offs. 

• Candidates with adjacent AP/AR expertise plus strong commercial product leadership and a credible ability to learn Fiserv-specific processes. 

Profiles to De-prioritize for This Role 

• Engineering-heavy, architecture-heavy, or AI-heavy Product Managers without pricing, GTM, client, Sales, or partnership ownership. 

• Product Owners focused primarily on backlog, stories, sprint ceremonies, requirements, and delivery coordination. 

• Traditional accounting candidates limited to general ledger, tax, payroll, close, or reporting without payment experience. 

• Qualifications: Graduate
• Range of Year Experience-Min Year: 11
• Range of Year Experience-Max Year: 13