Senior Product Designer (Hybrid - ME)

Responsibilities:

Product Design & Strategy 

• Own end-to-end design for assigned product areas (catalog experiences, campaign execution, dealer workflows, content production tools) 

• Define problems through user research, stakeholder interviews, and data analysis 

• Create user flows, wireframes, prototypes, and high-fidelity designs 

• Partner with product managers and engineering to define roadmaps and priorities 

• Validate solutions through usability testing and dealer feedback sessions 

Custom Brand Work 

• Support custom design engagements for enterprise brands as needed (email systems, web experiences, brand-specific tools) 

• Apply design thinking and best practices to consulting-style projects 

• Balance custom work requirements with core platform priorities 

• Translate custom work insights back into platform improvements 

Systems & Scalability 

• Design solutions that scale across multiple brands and user types 

• Utilize Phoenix design system components and contribute to system evolution 

• Consider platform-wide implications and edge cases in all design work 

• Maintain consistency and quality across complex multi-tenant experiences 

Stakeholder Collaboration 

• Present design work confidently to brand clients, dealers, and internal leadership 

• Navigate complex feedback from multiple stakeholder groups diplomatically 

• Build trust with engineering partners through clear specs and collaborative problem-solving 

• Work effectively across US, Colombia, and India time zones 

Craft & Quality 

• Produce polished, accessible designs that meet WCAG standards 

• Balance design perfection with business velocity and technical constraints 

• Establish new patterns when existing solutions do not meet user needs 

• Raise the quality bar through excellent work and constructive feedback 

Team Contribution 

• Mentor less experienced designers through feedback and pairing 

• Share knowledge through documentation, presentations, and design critiques 

• Contribute to team processes and ways of working 

• Model proactivity, autonomy, and strategic thinking 

Required Qualifications 

• 5+ years experience designing complex B2B, B2B2C, or enterprise SaaS products 

• Portfolio demonstrating end-to-end ownership of product design projects 

• Strong understanding of user research methods and usability testing 

• Proficiency in Figma and modern design tools 

• Experience designing for accessibility (WCAG 2.1 AA standards) 

• Excellent communication and presentation skills 

• Proven ability to work autonomously and drive projects forward 

• Flexibility to context-switch between platform product work and custom brand engagements 

Preferred Qualifications 

• Experience with e-commerce, marketing technology, or marketplace platforms 

• Knowledge of design systems and component-based design 

• Familiarity with front-end development constraints and opportunities 

• Experience in multi-brand or white-label platform design 

• Background in agency or consulting-style client work