Senior Principal - Business Consulting

Job Description

• Lead end-to-end program governance and execution, owning the integrated program plan across all workstreams and migration waves, including milestones, dependencies, critical path, and delivery against committed objectives.
• Establish and operate program management disciplines, including status reporting, RAG management, forecast-to-actual tracking, variance analysis, and standardized project management practices across all workstreams.
• Manage program risk, issue, dependency, and assumption management, driving proactive identification, mitigation, escalation, and resolution through a comprehensive RAID framework.
• Manage program controls, financials, and contractual obligations, including budget oversight, resource planning, SOW deliverable tracking, milestone achievement, and protection of invoicing and revenue realization.
• Program change governance, overseeing formal change control processes, evaluating scope, schedule, cost, resource, and architectural impacts, and maintaining program-wide change logs and approvals.
• Coordinate release, cutover, and transformation readiness activities, including stage-gate reviews, go/no-go decision processes, operational readiness assessments, and wave-based deployment planning.
• Serve as the primary program interface for executive and senior stakeholder groups, providing clear, accurate, and timely communication to leadership forums, governance councils, business sponsors, platform owners, and data governance bodies.
• Lead organizational change management and adoption, including stakeholder engagement, change-impact assessments, communications, training strategies, change champion networks, and post-deployment adoption monitoring.
• Build and maintain strong cross-functional relationships, aligning stakeholders across business, technology, delivery, governance, and operations teams while proactively managing expectations and resolving conflicts or misalignment.
• Measure, report, and optimize program outcomes, tracking success metrics, business value realization, platform transformation objectives, adoption targets, lessons learned, and transition to steady-state operational ownership.

• Bachelor’s degree or foreign equivalent required.
• 9+ years of program/project management experience, including 6+ years managing large-scale, multi-year, multi-workstream technology or data transformation programs, ideally within banking or financial services.
• Demonstrated track record owning end-to-end program governance: steering committee management, RAID/issue management, stage-gate reviews, and executive reporting.
• Strong experience in organizational change management and user adoption planning for large technology transformation programs, including training and communications strategy.
• Experience managing formal change control processes, including scope/schedule/cost impact assessment and CAB-style change governance.
• Experience coordinating cross-program dependencies in complex, multi-vendor, multi-initiative environments.
• Familiarity with data platform modernization programs (ETL/legacy migration, cloud data platforms, data governance) sufficient to manage delivery leads credibly, without requiring hands-on technical ownership.
• Experience with vendor/managed-services delivery models (onshore-offshore, GCC/BOT) and associated governance structures.
• Ability to travel as needed (typically up to 4 days/week) to client locations.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. 

• Prior experience with a large regional/national bank technology environment.
• Experience managing programs with parallel-run and cutover frameworks for mission-critical financial data platforms.
• Working knowledge of AI-assisted or agentic delivery models sufficient to govern their use within a program, without owning their technical configuration.
• Excellent executive presence and communication skills, with the ability to operate credibly with CIO/CDO-level and business-line executive stakeholders.
• Strong financial acumen, budget management, forecast-to-actuals, and commercial-terms literacy in a services delivery context. 

EEO/About Us

Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us
Infosys Consulting is a next-generation consulting partner that bridges strategy and execution. With an AI-first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world's most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today's digital landscape to win market share and create shareholder value for lasting competitive advantage.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

• Domain: Banking
• Skillset: Process|Consulting processes|Technology Consulting process