Senior Pet Care Pro - Roslindale Branch

Tasks/Responsibilities:

• Assist the Roslindale Operations Manager in all daily operations
• Train new handlers and introduce handlers to dogs
• Weekend management (weekend scheduling, being on call, assigning walks, doing walks if needed)
• Office hours (being physically available at the office)
• Regular check-ins with handlers
• Key and office management
• 25+ walks per week (as needed)
• On call shifts for customer service/handler issues
• Scheduling and working with Scout (our scheduling and walking software)
• Dealing with difficult dogs and able to take care of cats

Benefits:

• Paid vacation days
• Paid sick leave
• Paid holidays (5 per year)
• 30 guaranteed hours per week at an hourly rate
• Performance bonus structure
• Opportunity to increase pay with pet sitting
• We supply you with your own Chromebook
• Customer referral bonuses

Structure:

• 30 hours per week
• 3 weekdays per week, weekend management
• About 5 walks per day on average
• Office hours 2-3 hours per day

Experience/Requirements:

• 1+ years working for pet care company
• Completion of NAPPS Pet Care Certification Course (within 3 months of hiring)
• Management experience
• Car required
• Ability to do physical labor and work outdoors in all kinds of weather
• Customer service experience
• Administrative skills, including using software for scheduling (Scout), email (Google Workspace), etc.
• Flexible, responsive, attention to detail, fastidious, dependable

If you think you fit the bill please send through a cover letter and resume.

Thanks!