Senior Network Engineer

Job description

NoC Engineer L2 Support – RAN –    

Overall, 4- 6 years of relevant experience in Telecom Domain 

• Ready to work in 24*7 Work environment, manage NoC operations and incidents. 

• Perform second level troubleshooting using tools and utilities to resolve network related issues.  

• Heath Check and Maintenance Operations on in scope network elements and infrastructure   

• Severity 1 to 4 Incident triage, support, management, restoration, recommendations 

• Root Cause Analysis Support, post incident or event 

• Work with Major Incident Management team for Major Incident Resolution.  

• Creation and maintenance of processes and procedures for T2 tasks  

• Provide Support for network configurations, expansions, installations, and updates. 

• Maintain and update all network documentation, process configurations. 

• Interface with all internal and third-party support providers and vendors in the management and resolution of incidents. 

• Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs. 

• Ensured efficient resolution of incidents through people, process and technology.  

• Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications. 

Qualification 

• Bachelor’s degree in computer science, Electronics and Telecommunication engineering, or a similar field. 

• Extensive experience working as an NOC engineer. 

• Experience deploying, managing, and troubleshooting network infrastructures. 

• Knowledge of Network Monitoring and Ticketing systems 

• Experience in troubleshooting incidents on HUAWEI and ERICSSON BSC, RNC, RAN- GSM, UMTS, LTE, 5G network components.  

• Experience in Wireline and Wireless Networks 

• Excellent troubleshooting skills. 

• Ready to work shifts and flexible hours. 

• Good written and verbal communication skills. 

• Manage effective co-ordination with Onshore teams. 

Work On Networks components like-  Huwai, Nokia, Junipers 

Target Organization Like- Ericsons, Airtel 

• Qualifications: Bachelors Degree
• Range of Year Experience-Min Year: 4
• Range of Year Experience-Max Year: 6