Senior Manager - Program & Project Management

Job Role: Duck Creek Program Manager

Required Experience: 8+ Years of project / program management experience withat least 3 to 5 years of experience in Duck Creek implementations

Job Description:

• We are seeking a highly skilled Program Manager with proven experience in Duck Creek Technologies to lead and oversee complex insurance technology programs
• The ideal candidate will drive end to end program execution manage cross functional teams and ensure successful delivery of Duck Creek implementations aligned with business objectives

Key Responsibilities:

• Program Leadership: Lead largescale Duck Creek implementation and transformation programs across multiple business units and Define program scope objectives timelines and deliverables in alignment with organizational goals
• Stakeholder Management: Act as the primary liaison between business stakeholders IT teams and vendors and Communicate program status risks and dependencies to senior leadership
• Delivery Management: Oversee project managers and technical teams to ensure on time on budget delivery and Monitor progress resolve issues and escalate risks proactively
• Duck Creek Expertise: Provide guidance on Duck Creek modules Policy Billing Claims Distribution Management and Ensure best practices in configuration integration and customization
• Governance Compliance: Establish program governance frameworks reporting mechanisms and compliance standards and Drive adherence to quality assurance and regulatory requirements
• Continuous Improvement:Identify opportunities to optimize processes and enhance system performance and Champion innovation and adoption of emerging technologies in insurance platforms

Required Skills & Experience:

• Technical Expertise: Strong understanding of insurance domain processes and digital transformation
• Program Management:8 to 12 years of experience in program project management with at least 3 to 5 years in Duck Creek implementations
• Proven track record of managing multimillion dollar programs
• Leadership Communication: Exceptional stakeholder management and communication skills
• Ability to lead cross functional teams in a matrix environment

Tools Methodologies:

• Proficiency in Agile Waterfall and hybrid delivery models
• Familiarity with project management tools JIRA MS Project Confluence

Required Qualifications:

• Bachelor’s or master’s degree in computer science information technology business administration or related field
• PMP PRINCE2 or Agile certifications preferred