Senior Manager - Agency Training
- Location not stated
- Manager or above
- 1 day ago
- MS Office
- Excel
- MS Access
A Position Overview
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Position Title |
Senior Manager |
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Department |
Training Planning & Coordination |
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Grade |
401/Senior Manager |
Role Summary:Responsible for Automation & Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.
B Organizational Relationships
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Reports To |
AVP & Head - TPC |
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Supervises |
Manager /Assistant Manager / Senior Executives |
C Job Dimensions
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Geographic Area Covered |
Support all Distribution Channels with Training Administration Function (HO level) |
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Stakeholders Internal |
ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD & Rural Trainers of all Distribution Channels - Agency, PD & Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training & Exam related), IT (Insight related updates / enhancements), Legal & Compliance Team for communication with IRDA |
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Stakeholders External |
Vendors for availing Training & training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues |
D Key Result Areas
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· Automation & Tracking of Training Records |
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· Training Reports |
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· Ensuring timely procurement of Training Material & assess requirement |
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· Conceptualized & design internal system to capture training effectively. |
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· Employee Development |
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· Undertake UAT for incorporation of changes in system |
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· Ensure regulatory Submissions on time |
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· Train the Zone TPC on Process and System & resolve exceptions / escalations |
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· Ensure enhancement as per business requirement and changes in regulations. |
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· Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. |
E Skills Required
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Technical |
Good Knowledge of MS Office |
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Behavioral |
Essential |
Desired |
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Interpersonal skills |
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Communication skills |
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Creative thinking skills |
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Supervising/Leadership skills |
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Teamwork Skills |
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Influencing skills |
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Relationship Building skills |
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Decision making skills |
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F Incumbent Characteristics
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Essential |
Desired |
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Qualification |
Graduation & Proficiency in Excel |
MS Access, Negotiation Skills |
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Experience |
Min. 8 years of experience in Financial / Training institute. Should possess managerial skill and have handled a team of at least 4 people. |
Senior Manager - Agency Training · Tata AIA Life Insurance