Senior Key Account Manager, Gauteng (Invitro Diagnostics)

Job Title: Senior Key Account Manager – Gauteng
Location: Johannesburg, South Africa
Business Unit: Cepheid, a Danaher Company
Reports To: Country Manager, South Africa

Position Summary

AtCepheid, we are united by our mission to enable access to fast, accurate, and actionable diagnostic insights that improve lives. As aSenior Key Account Manager based inGauteng, you will play a critical role in accelerating our commercial growth across South Africa’s healthcare ecosystem.

You will lead strategic customer engagement, driving adoption of Cepheid’s molecular diagnostic solutions across both the commercial and public health sectors, including HBDC. You will be responsible for managing key accounts directly and supporting distributor activities, while delivering on sales targets and business expansion plans. This high-impact role requires a customer-centric mindset, strong commercial acumen, and the ability to influence complex stakeholder environments.

Key Responsibilities

• Achieve or exceed quarterly and annual revenue targets by managing and growing strategic accounts in the region.

• Design and execute tailoredaccount strategies to drive market share, increase test menu utilization, and secure long-term partnerships.

• Lead participation intenders, contracts, and pricing strategies aligned with both commercial and public health market dynamics.

• Serve as theprimary point of contact for healthcare institutions, commercial laboratories, and regional distributor partners.

• Drive business growth across key private and public healthcare providers, includingCommercial Labs, Hospitals, Clinics, and Alternative Care Settings.

• Conductregular engagements with clinicians, lab directors, procurement leads, and policy makers, positioning Cepheid as a trusted diagnostics partner.

• Collaborate with the Marketing team on demand generation campaigns,scientific workshops, and customer events, ensuring execution excellence.

• Support distributor partners byevaluating performance, facilitating training, and ensuring adherence to the Channel Partner Toolkit (CPTK) process.

• Maintain strongsales forecasting discipline using Salesforce (SFDC), providing visibility on pipeline, funnel activity, pricing, and market trends.

• Work cross-functionally with Customer Care, Service, and Technical teams to ensurehigh service quality and instrument uptime for your accounts.

• Champion theDanaher Business System (DBS) and funnel management principles to continuously drive process excellence and performance.

Training Responsibilities

• Complete all assigned training modules on time and ensure compliance with Cepheid and Danaher policies.

• For team leaders: Ensure timely and full training completion for all direct reports.

Minimum Qualifications

Education & Experience

• Bachelor’s degree in Life Sciences, Medical Technology, or a related field.

• Minimum5 years of experience in the diagnostics, medical device, or healthcare industry.

• Demonstrated success in managing key accounts and developing long-term business relationships.

• Strongfinancial and commercial acumen, especially within B2B healthcare markets.

Skills & Competencies

• Ability tolead complex sales cycles, manage multiple stakeholders, and influence buying decisions.

• Exceptionalcommunication and presentation skills in both clinical and commercial environments.

• Adept atcross-functional collaboration and leveraging internal resources to support customer success.

• Highly organized, self-driven, and motivated by results.

• Willingness to travel locally and regionally up to 50%.

Preferred Qualifications

• Multi-lingual: Fluent in English; additional languages are an asset.

• Experience managingP&L and budgets.

• Advanced proficiency inSalesforce CRM or other sales tracking tools.

• Understanding of molecular diagnostics and public health procurement models.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visitwww.danaher.com.