Likeremote

Subscribe to the latest remote jobs:

  • Likeremote jobs on https://LinkedIn.com/
  • Likeremote jobs on https://telegram.org/
  • Likeremote jobs on Reddit.com
TI

Senior IT Technician MSP

TeamLogic IT, Durham, NC
🇺🇸 United States
On-site
Senior
30 months ago
$65,000 – $75,000 / year
  • Active Directory
  • DNS
  • DHCP
  • Windows
  • Mac
  • CompTIA A+
  • CompTIA Network+
30 months ago
Auto apply with Likeremote
Not scoredNo CV on file. Upload one and this job gets a score out of 100.Upload CV
Benefits:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Benefits/Perks
  • Flexible Scheduling
  • Career Advancement Opportunities 
  • Competitive Compensation
  • People First Culture
 Company OverviewIf you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Position OverviewSeeking a Level II-III MSP Support Technician to provide exceptional IT support for our clients. You'll need 5+ years of help desk experience, strong technical skills, and the ability to engage effectively with clients. This role involves proactive monitoring, troubleshooting, implementing new solutions, and on-call duties for urgent client needs. 

Key Responsibilities:
  •  Provide advanced technical support and troubleshooting
  •  Monitor and maintain clients' IT infrastructure.
  •  Collaborate on implementing new IT solutions.
  •  Document support activities and communicate effectively with clients.
  • Use remote tools and diagnostic utilities to aid in resolving support requests.
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
  • Installing and configuring hardware and software components throughout various network infrastructure devices.
  • Install antivirus software and ensure virus definitions are up to date.
  • Server administration via Active Directory, File & Print services, DNS, DHCP.
  • Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
  • Valid Driver's License and ability to drive to customer locations when required.
IT Technician II Requirements:
  • College diploma or university degree in the field of Computer Science and/or 3 years equivalent work experience.
  • Office 365 administration experience.
  • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
  • Active Directory knowledge is a plus.
  • Some knowledge and understanding of networking devices and appliances.
  • NinjaOne RMM and Autotask PSA Experience a plus
  • Valid Driver's License and ability to drive to customer locations when required.
  • CompTIA A+ and/or CompTIA Network+ preferred

Senior IT Technician MSP · TeamLogic IT, Durham, NC

Auto apply with Likeremote