Senior IT Systems & Network Support Specialist

Jobs for Humanity

🇪🇬 Egypt

On-site

Senior

18 hours ago

Windows
Linux
ITIL
Windows Server
Active Directory
Group Policy
TCP/IP
DNS
DHCP

18 hours ago

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Jobs for Humanity is partnering with Xceed to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Xceed

Maintain and support company IT systems and networks, ensuring reliable uptime, secure operations, and prompt resolution of incidents while administering servers, endpoints, and network infrastructure.

Job Duties and Responsibilities

Resolve incidents within SLA consistently
Maintain network and system uptime targets
Implement secure configurations and patching
Document and improve network/system processes
Support users with high satisfaction ratings

Required Qualifications

Bachelor’s degree in IT/Computer Science or equivalent experience
Hands-on experience with Windows/Linux administration
Experience supporting networks (LAN/WAN, VLAN, VPN)
Familiarity with ITIL or help-desk ticketing practices
Strong troubleshooting and networking fundamentals
Windows Server administration
Linux administration
Active Directory and Group Policy
Networking (TCP/IP, DNS, DHCP, VLAN)
Switches/routers troubleshooting
Firewall/VPN configuration
Monitoring and ticketing tools
Customer-focused communication
Structured problem-solving
Time management and prioritization

Senior IT Systems & Network Support Specialist · Jobs for Humanity

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