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Senior IT Business Analyst
Epsilon Solutions LTD
🇨🇦 Canada
On-site
Senior
6 months ago
- Agile
- triage
- CBAP
6 months ago
Location: Toronto, ON
Duration: Contract
Role Summary
We are looking for a Senior IT Business Analyst to support the delivery of complex initiatives across enterprise applications and integrated systems. This role is responsible for conducting detailed analysis, defining requirements, and working closely with business and technology partners to ensure solutions meet intended outcomes.
The Senior IT Business Analyst is expected to work with a high degree of independence and bring structure and clarity to complex, cross‐functional initiatives.
Key Responsibilities
Lead business and systems analysis activities across medium to large initiatives
Gather, analyse, and document business, functional, and technical requirements
Work with stakeholders to understand business needs and translate them into clear solution requirements
Perform impact analysis across multiple applications, integrations, and downstream systems
Document process flows, business rules, and data requirements
Support Agile delivery teams through:
Backlog refinement and prioritization support
Clarification of requirements during development
Participation in sprint planning and review sessions
Act as a liaison between business teams, product owners, and technology teams
Support User Acceptance Testing (UAT), including validation of results and defect analysis
Assist with production support activities by analysing issues and identifying root causes
Experience & Qualifications
8–10+ years of experience as an IT Business Analyst or Business Systems Analyst
Experience working in large, complex technology environments
Proven ability to work across multiple systems, integrations, and stakeholders
Experience supporting Agile, hybrid, or iterative delivery models
Strong analytical, documentation, and communication skills
Comfortable working with ambiguity and evolving requirements
Core Skills
Requirements elicitation and documentation
Process modelling (BPMN or similar)
Systems and integration analysis
Data analysis and understanding end‐to‐end data flow
Familiarity with APIs, batch processing, or system interfaces
UAT support and defect triage
Preferred Qualifications
Experience in insurance, financial services, or other regulated industries
Exposure to customer‐facing digital platforms
IIBA certification (CBAP or equivalent)
Senior IT Business Analyst · Epsilon Solutions LTD