Senior IDIQ Manager

The Senior IDIQ Technical Project/Program Manager supports the Deputy Program Manager in executing and overseeing a NASA Goddard Space Flight Center (GSFC) facilities maintenance contract, located at Wallops Island Flight Facility (WFF) including Indefinite Delivery/Indefinite Quantity (IDIQ) task order work. This position is responsible for the overall management of IDIQ task execution and compliance with applicable NASA Procedural Requirements (NPRs).

Key Responsibilities

Technical Project/Program Management

• Coordinate technical IDIQ projects that support facilities operations, including maintenance management systems, project controls, reporting tools, and related technology.
• Work with WFF technical stakeholders and engineering teams to define requirements, interfaces, schedules, and responsibilities for projects involving facility systems and technology.
• Oversee technical project plans, dependencies, risks, testing, and implementation to minimize disruption to mission-critical operations.
• Support accurate data collection and reporting for maintenance performance, IDIQ task orders, costs, schedules, and operational metrics.

Program and Contract Operations

• Support the Deputy Program Manager in executing the WFF facilities maintenance contract, including institutional services and IDIQ task orders.
• Plan, organize, and direct daily IDIQ execution in accordance with the Performance Work Statement (PWS), WFF site requirements, and applicable NASA NPRs.
• Represent the contractor in operational discussions with WFF stakeholders, as delegated by the Deputy Program Manager.

IDIQ and Task Order Management

• Support the receipt, evaluation, and execution of WFF-issued task orders, including scope review, technical coordination, cost estimating, and schedule development.
• Coordinate task order kickoff meetings with WFF Contracting Officer’s Representatives (CORs), facility managers, engineering authorities, and safety representatives.
• Track performance and risks and develop corrective actions or recovery plans when needed.

Safety, Mission Assurance, and Compliance

• Promote a strong safety and mission assurance culture.
• Support compliance with applicable NASA NPRs, GSFC safety manuals, environmental requirements, and work control processes.
• Support mishap reporting, incident investigations, root cause analyses, and corrective actions in coordination with GSFC Safety and Mission Assurance (SMA).

Cost, Schedule, and Performance Management

• Monitor labor, material, and subcontractor costs across base operations and IDIQ task orders.
• Track schedules, milestones, key performance indicators, and required service levels.
• Support monthly performance reports, metrics, and management briefings.

Stakeholder Engagement and Communication

• Serve as an operational interface with WFF CORs, facility managers, engineering authorities, and technical monitors.
• Communicate contract status, risks, and issues that could affect WFF missions.
• Prepare and deliver technical and management briefings.

Subcontractor and Workforce Management

• Coordinate and oversee subcontractors performing facilities maintenance or IDIQ task order work.
• Monitor subcontractor compliance with WFF safety, security, and quality requirements.

Continuous Improvement

• Identify and implement process improvements that strengthen safety, reliability, and performance.
• Use lessons learned and trend analysis to improve contract operations and task order delivery.

Required Qualifications

• Bachelor’s degree in engineering, facilities management, construction management, business, information technology, or a related field, or equivalent experience.
• Five to seven years of experience supporting or managing government facilities maintenance, base operations, technical programs, or similar service contracts.
• Experience supporting IDIQ contracts and task order execution.
• Experience managing technical projects, coordinating multidisciplinary teams, and tracking cost, schedule, and performance.
• Understanding of mission-critical facilities operations and engineering coordination.
• Strong leadership, communication, and organizational skills.

Preferred Qualifications

• Experience at NASA WFF or on a WFF institutional support services contract.
• Familiarity with NASA NPRs and WFF safety and work control processes.
• Experience with maintenance management systems, project controls tools, or operational reporting systems.

Clearance and Access Requirements

Ability to obtain and maintain WFF site access credentials and any required security clearances.