MD
Senior IBM MQ Administrator | APS IBM MQ Lead
Macpower Digital Assets Edge Private Limited
๐จ๐ฆ Canada
Remote
Staff / Principal
5 days ago
CA$90,000 โ CA$100,000 / year
- Change Management
- Disaster Recovery
- SSL
- Incident Management
- ITIL
- Windows
- Linux
5 days ago
Core Responsibilities:
Technical Administration & Engineering:
- Architecture & Design: Design and implement IBM MQ solutions based on business requirements, ensuring alignment with MQ architecture standards.
- Lifecycle Management: Execute MQ installations, configurations, migrations, upgrades, and patch/fixpack management.
- High Availability & DR: Manage Replicated Data Queue Manager (RDQM) setups, high availability configurations, and disaster recovery procedures.
- Security: Implement Secured Socket Layer (SSL) certificates to maintain secure messaging environments.
- Incident Resolution: Manage P1โP4 incidents, perform detailed root cause analysis (RCA), and maintain service level agreement (SLA) performance.
- Problem Management: Proactively identify trends and manage complex technical issues, including the escalation and resolution of Level 3 (L3) support cases.
- Vendor Liaison: Interface with IBM support (via PMR) and other third-party vendors to resolve deep-tier technical challenges.
- Process Excellence: Adhere to ITIL frameworks for incident, problem, and change management; continuously improve support documentation and training materials.
- Cross-Functional Partnership: Work effectively with internal teams and external stakeholders to facilitate seamless change implementation.
- Project Consulting: Provide technical advisory during pre-project discussions to optimize technology and process strategies.
- Mentorship: Support and provide guidance to L1 and L2 support tiers to facilitate broader team knowledge and faster issue resolution.
Essential:
- Education: Graduate or postgraduate degree in Computer Science, Information Technology, Systems Engineering, or a related technical field.
- Technical Expertise:
- Thorough knowledge of MQ Architecture, Server/Client structures, and Point-to-Point setups.
- Proficiency in Windows and Linux operating systems.
- Demonstrated experience in MQ installation, migration, and troubleshooting.
- Soft Skills:
- Strong analytical, problem-solving, and communication skills (verbal and written).
- Ability to work autonomously under minimal supervision.
- Results-oriented mindset with high professional standards and interpersonal efficacy.
- Frameworks: Understanding of ITIL methodologies and integration across IPC management.
- Technical Add-ons: Experience with IBM Sterling Connect: Direct, BMC Control-M, or Cross File Transfer (CFT).
Senior IBM MQ Administrator | APS IBM MQ Lead ยท Macpower Digital Assets Edge Private Limited