Senior Employee Relations Consultant

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Shift: M-F, 8a-5p

Must be available for earlier/later/on call rotation

Job Summary: The Senior Employee Relations Consultant serves as a strategic advisor and subject matter expert on complex employee relations matters across the health system. This role partners closely with leaders, Human Resources Business Partners, Legal, Compliance, Quality and other stakeholders to promote a positive work environment while minimizing organizational risk and ensuring compliance with employment laws and organizational policies. This role independently manages highly sensitive and complex employee relations issues, conducts workplace investigations, provides coaching and consultation to leaders, identifies organizational trends, and recommends proactive solutions that enhance employee engagement, accountability, and organizational effectiveness.
 

Minimum Education: Bachelor’s degree in Business Administration, Human Resources or a related field. Master's degree, preferred.

Licensure, Registration and/or Certification: Professional Human Resources (PHR/SPHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or another related professional certification required within 1 year of hire.

Work Experience: Minimum 5 years of years of Human Resources Generalist, Employee Relations, Human Resources consulting, or related professional experience or 3 years experience with a Master’s degree in related field.

Knowledge, Skills and Abilities: Knowledge of Microsoft 365 and other applicable software. Extensive knowledge of employee relations principles and employment practices. Excellent communication skills, both written and verbal that present clear and concise information.

Strong analytical skills. Strong knowledge of federal and state employment laws, including Title VII of the Civil Rights Act of 1964, Americans with Disabilities Act of 1990, Family and Medical Leave Act of 1993, Pregnant Workers Fairness Act of 2022, Fair Labor Standards Act of 1938, and related regulations.Ability to conduct complex workplace investigations. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines. Sound ability to maintain professional and courteous and demonstrate flexibility and adaptability in adynamic work environment. Ability to influence and build credibility with leaders at all organizational levels. Demonstrated ability to exercise sound judgment while handling highly confidential information.

Essential Functions and Responsibilities: Serves as a trusted consultant to leaders and HR Business Partners regarding complex employee relations matters. Leads highly sensitive workplace investigations involving allegations of harassment, discrimination, retaliation, workplace violence, policy violations, ethical concerns, and other employee complaints. Conducts thorough investigations by gathering evidence, interviewing witnesses, reviewing documentation, and preparing comprehensive investigative reports with objective findings and recommendations. Provides guidance regarding corrective action, performance management, conflict resolution, and policy interpretation. Partners with Legal, Compliance, Security, Risk Management, and other departments on complex employment matters. Assists with responses to government agency charges, including EEOC, state agencies, unemployment hearings, and other employment-related claims. Identifies trends through investigation outcomes and employee relations data and recommends systemic improvements to reduce organizational risk.
Coach's leaders on effective leadership practices, communication, documentation, employee engagement, and conflict management. Interprets and applies federal, state, and local employment laws while ensuring compliance with organizational policies. Reviews and recommends updates to HR policies, procedures, and employee relations practices. Participates in the development and delivery of leadership education related to employee relations, workplace investigations, employment law, and performance management. Maintains confidential records and documentation in accordance with legal and organizational requirements. Supports organizational initiatives that foster a respectful, inclusive, and high-performing workplace culture. May mentor or provide guidance to Employee Relations Consultants and other HR team members. Performs other duties as assigned.

Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.

Working Relationships: Direct Supervision of others. Works with internal and /or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.  This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Location:

EOE Protected Veterans/Disability