Senior Customer Engineer, Workspace, GCP, Nordics

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will work with the Sales team as a Google Workspace subject matter expert to help customers get the most out of Google’s collaboration and productivity tools. You will help existing and prospective customers understand the power of Google Cloud, explaining technical features and problem-solving any potential roadblocks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience with one or more of the following; Big Data, Software-as-a-Service, Platform-as-a-Service and Infrastructure-as-a-Service (SaaS, PaaS, IaaS) technologies, Application development on Web 2.0 development platform, solutions, related technologies (web services, XML/JSON etc), Infrastructure and DevOps, enterprise networking concepts (DNS, TCP, Firewalls, Load Balancing), virtualization, migration and configuration management.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  

Preferred qualifications:

• Experience with on-premise and cloud based mail delivery, routing and filtering technologies.
• Experience with cloud security including Identity and Access Management (IAM), SSO, OAuth, and 2-step verification.
  
• Familiarity with Big Data, PaaS, and IaaS terminology.

Responsibilities

• Build partner specific, go-to-market solutions to reduce business-cycles and drive partner business as measured through pipeline and business growth.
  
• Own the technical relationship with partners, empowering them to drive a pilot or proof-of-concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
  
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.