Senior Business Operations Engineer

About Qualifyze:

Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,500 pharmaceutical and healthcare companies globally. Our digital suite of solutions connects manufacturers, suppliers, and a global network of more than 250 auditors and quality experts.

With a track record of over 4,500 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation in the Life Sciences sector.

Role Overview:

As anOperations Engineer, you will lead efforts to scale our organization throughprocess automation andAI integration. Your mission is to identify operational bottlenecks, designintelligent workflows, and deliverdata-driven automated solutions that enhance productivity, decision-making, and operational quality across the company.

This role bridges the gap betweenbusiness processes,data engineering, andtechnology, working within theFinance department in close partnership with ourBusiness Intelligence (BI) andData Engineering teams.

Main responsibilities:

The team member shall perform the tasks inherent to such position, including, but not limited to, the following:

• Partner with business teams toidentify and scope high‑impact transformation opportunities throughAI and automation. Define thebusiness problem,success metrics,feasibility,risks, andROI.

• Map, document, and analyze currentprocesses, systems, and data flows across the existing tool landscape. Evaluate existing processes and assumptions, identifybottlenecks, and propose newworkflows and tooling that enablescalability and efficiency. Work with thedata and BI teams on new and updateddata models to enable workflows.

• Design and deliver new solutions end-to-end, fromproof of concept to production. Developautomation and AI-based systems such asintelligent routing orworkflow orchestration, integrated with internal platforms viaAPIs andwebhooks.

• Establishquality, performance, and safety monitoring for all solutions. Work closely withSecurity, Legal, and Privacy to ensurecompliant data use andvendor management. Createdocumentation, runbooks, and handovers to ensure sustainable operations.

• Collaborate with thedata engineering and BI team to designingestion and transformation pipelines usingdbt andLLM-powered workflows inPython, to supportautomation, analytics, and decision-making at scale.

• Act as a driver forcontinuous improvement by advancing operational efficiency throughinnovation,simplification, andcollaborative problem-solving.

Main requirements:

• Deep understanding of business processes, with astrong process-mapping and optimization mindset, focused on measurable efficiency gains and anticipation of edge cases and failure modes.

• Strong programming skills inPython and/or Java, with strong SQL, for automation, data transformation, and system integration.

• Proven experience building and maintaining ETL/ELT pipelines using dbt or similar frameworks.

• Hands-on experience executing automations.

• Practical experience with LLMs and AI agents, including building and runningagentic workflows in production,and a habit of actively keeping up to date with the fast-evolving developments in the field.

• Solid conceptual DevOps knowledge, includingcontainerization (Docker), orchestration (Kubernetes), and deployment practices, sufficient to prepare solutions to the standards of a DevOps team for smooth, standardized deployment.

• Familiarity withintegrating APIs and webhooksto automate cross-system workflows.

• Experience working with cloud platforms such asAWS, GCP, or Azure.

• Excellentcollaboration, stakeholder communication, and ownership across technical and business teams, and participates in code/design reviews.

• A proactive and self-driven mindset, with a passion for solving complex problems through simple, scalable solutions,understanding cost vs. performance tradeoffs.

💰 Salary 

At Qualifyze, our salary ranges are transparent internally, and we aim to follow a similar approach externally. For this role, we’re happy to share a reference point within the band: the expected salary range is around€65,000 - €70,000, centered around the median.

Final compensation will depend on experience and performance during the process, with some flexibility within the range.

What do we offer?

• 💰Competitive, annually reviewed compensation package

• 🌴Country vacation package that increases with your tenure

• 🏋🏽‍♀️Country specific benefits offering incl. private health care, fitness and meal allowances

• 🚀Annual personal development budget to increase your impact

• 🌎Hybrid working mode, plus up to 3 months of the year work from anywhere.

• 💻All the best kit and tools to work effectively

• 🎉Annual in person all company event and celebration in Europe

• 👫Working with an exceptional team, doing some of the best work of your career

Use of AI in Our Recruitment Process:

We believe in a human-led hiring process. All applications are reviewed manually by our Talent Acquisition team, and neither Talent Acquisition nor Hiring Managers use AI to screen, filter, rank, assess, or make decisions about candidates, including during interviews and assessments. During interviews, AI may be used only to support note-taking and transcription. 

All hiring decisions are made by people!

Diversity & Inclusion at Qualifyze: 

At Qualifyze we actively support the power of diversity, uniting complementary talents and perspectives to address new challenges. Our collective strengths help us to find innovative solutions and turn difficulties into opportunities. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone belongs and feels heard.

We are an equal opportunity employer and we welcome applications from candidates of all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, marital status, religion, disability, or age.  Our hiring practices are rooted in fairness and respect, and we strive to create a culture where everyone feels valued and empowered.