Senior Associate, Donor Relations

Senior Associatewill make a direct impact on strengthening the U.S.-Israel relationship in threeways:

1. Engaging current AIPAC members toshowcasethe value of AIPAC and convey theurgency of growing and strengthening the U.S.-Israel relationship.
2. Solicitingexisting and prospectiveAIPACmembers to renew,increase, or augment theirparticipation andfinancial commitment to the pro-Israel movement.
3. Providing amemorable and impactfulmember experience by cultivating meaningfulexperiences andprovidingexcellent customer service.

A successfulSenior Associatepossessesexceptional organizational skills, comfort interactingwithindividualsacross thepoliticalspectrum, andwouldexcel in ametrics-driven role. If youlove Israel and American politics and are interested in maintaining a strong base of support forour work, this is an exceptional opportunity to engage with supporters on meaningful issuesand expand their investment in the organization and in politics.Senior Associatewill receiveadvanced training, deep insight into the Middle East's policy, a competitive annual salarypackage,and generous benefits.

Detailed Duties

The position will be measured againsttheeffective execution of the following tasks andresponsibilities:

• Provide an outstanding donor experience on a one-to-many scalefor a portfolio of 1,000to1,500households.
• Achieve or surpass targets for new club membership, retention, and upselling by securing new,renewed, and increased contributions for AIPAC and pro-Israel politics from donors investing$1,800to $10,000 annually.
• Understand and anticipatememberneeds through regular check-ins andcommunication, proactively addressing issues and identifying opportunities foradditional revenue,upselling, and mitigating churn.
• Meetdaily, weekly, monthly,quarterly,and annual fundraising goals and objectives.
• Build and sustain relationships with donors on behalf of AIPAC and inspire them toparticipatein pro-Israel political giving.
• Present the AIPAC mission and the imperative for investment to individuals throughzoom meetings, phone calls, emails, and textmessages.
• Provide timely political and policy updates that inform and inspire people to becomemore involved in pro-Israel politics and AIPAC.
• Providea superiormember experience throughresponsiveinbound and outboundcustomer servicebyphone, email,andonlinechat.
• Identify, cultivate, and solicit new donors to join AIPAC and commit resources towardpro-Israel politics.
• Recruit participants for national and local programs.
• Maintain and update Salesforce and Outreach.io to ensure the most accurate and timelyinformation is included, including campaign projections andloggingindividualactivities/communications and meetings.
• Other duties as assigned.

Qualifications/Skills:

• 3+years’ experiencein a customer-facingrole,insales,customer success or accountmanagement capacity, with a track record of meeting or exceeding sales targets.
• Intense passion for a strong U.S.-Israel relationshipandknowledge of issues related toIsrael, the Middle East,and American politics.
• Excellent judgment and decision-making abilities, ability to maintain a level of calm andprofessionalism,and effectively address and resolve issues with a strong customerservice orientation.
• Work efficiently under pressure; meet deadlines; demonstrate strategic thinking andgood decision-making.
• Excellent organizational, interpersonal, and networking skills with teams and individuals.
• Approach opportunities and challenges with confidence and determinationwhileremaining resilient and able to cope with rejection.
• Effective communication skills.
• Self-motivated and able to work independentlyandwith your colleagues to meet goalsand objectives.
• Excellent written communication skills
• Bachelor's degree preferred or commensurate experience.
• Ability to learn and usesoftware applications including but not limited toCRM(Salesforce)and Sales Enablement systems(Outreach.io)
• Experience in Politics a plus
• Experience working at a call center or extensive phone experienceisa plus.
• Must be able to work in a demandingmetrics-drivenenvironment andbe comfortableadjusting to changing expectations quickly

AIPAC is offering a competitive market base salary between$67,000.00 and $75,000.00 for the position. A job offer within the range will depend on how closely a candidate’s skills and experience match the role’s requirements. AIPAC also offers a competitive and comprehensive benefits package that contributes to employees’ overall total compensation package. We currently work remotely two days a week and in our offices the other three. AIPAC is an equal-opportunity employer.

Posting Instructions:

• Please provide a cover letter with a resume to be considered. Incomplete applicationswith missing documentation will not be considered.
• In states where permissible, AIPAC requires employees to be vaccinated againstCOVID-19and will consider accommodations for religious and medical exemptions.
• If applying for more than one position, please use the 'Attachment' function to attach aposition-specific cover letter.
• Please use your legalnameswhen completing the employment application (Nonicknames).

#LI-Hybrid

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and AIPAC reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.