Senior Analyst - Global Payments

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Key Responsibilities

Payment Processing & Treasury Operations

• Process and monitor various payment types, including: SWIFT Payments (MT103, MT202) FED Payments Internal Transfers Foreign Exchange (FX) transactions
• Demonstrate a strong understanding of end-to-end payment flows and manual wire processing.
• Review and validate Standard Settlement Instructions (SSIs) and identify any missing or incorrect information.
• Process subscription and redemption-related payments for funds.
• Verify and process fund-related vendor invoices through banking portals.
• Review custody and fund-related bank invoices for payment processing.
• Monitor payment mailboxes and prioritize transactions based on currency cut-off timings.
• Ensure all daily payment activities are completed accurately and within agreed timelines.

Banking & Settlement Management

• Maintain working knowledge of global banking and settlement standards, including: ABA Sort Code BSB BIC/SWIFT Code IBAN RTGS NEFT
• Assist with cash settlement activities and support investigation of payment-related queries.

Client & Stakeholder Management

• Support global offices with daily payment and treasury requirements.
• Respond to client and internal stakeholder queries via email and phone.
• Escalate significant issues, exceptions, and operational risks to management in a timely manner.
• Collaborate effectively with internal teams to ensure smooth operations and high service standards.

Operational Excellence

• Maintain accuracy and quality while working under tight deadlines.
• Ensure all client deliverables are completed within established service levels.
• Contribute to process improvement initiatives and operational efficiency.
• Demonstrate flexibility to work across shifts based on business requirements.

Qualifications & Experience

Educational Qualifications

• Bachelor's degree in Commerce (B.Com), MBA, or an equivalent qualification.
• Master's degree in Commerce will be an added advantage.

Experience

• 9+ years of relevant experience in Payments, Treasury Operations, Banking Operations, or Fund Services.
• Hands-on experience with SWIFT and FED payment processing.
• Experience managing FX transactions, payment investigations, and settlement activities.
• Prior experience in Transfer Agency operations is required.
• Exposure to Hedge Funds and Private Equity structures will be an added advantage.

Required Skills

Technical Skills

• Strong understanding of payment processing and treasury operations.
• Knowledge of banking and settlement instructions.
• Proficiency in Microsoft Excel and Word.
• Ability to work efficiently in a Windows-based environment.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities simultaneously.
• Strong research and resolution capabilities.

Behavioral Competencies

• Relationship building and stakeholder management.
• Adaptability, resilience, and learning agility.
• High level of integrity and professionalism.
• Results-oriented with a strong sense of ownership.
• Logical thinking, decision-making, and innovative problem-solving skills.
• Strong teamwork and collaboration skills.

Why Join Apex?

• Opportunity to be part of a rapidly growing global organization.
• Exposure to international markets and cross-jurisdictional operations.
• Work closely with senior leadership and industry experts.
• Gain broad exposure across fund services, treasury, and payment operations.
• Excellent opportunities for professional growth and career advancement.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.