Senior Agile Coach

Our Client, a Commercial Banking company, is looking for a Senior Agile Coach for their Toronto, ON/Hybrid location.
 
Responsibilities:

• The Senior Agile Coach will coach an assigned crew and its associated squads, potentially supporting approximately 5 to 12 squads.
• This individual will work across leadership and team levels and must be comfortable adopting different coaching stances, including coaching, mentoring, teaching, and facilitation.
• The successful candidate will assess competing needs across teams, determine where coaching support will have the greatest impact, solicit feedback from leaders and Product Owners, and work closely with the Agile Coach Chapter Lead responsible for the domain.
• The Agile Coach will provide hands-on support to teams and leaders, including training Product Owners, teaching teams how to write effective user stories, improving Agile ceremonies, helping teams establish meaningful measures, and facilitating continuous improvement. The coach must be able to work across Scrum, Kanban, and other Agile approaches based on the needs of the team. 

• 10+ years of relevant experience, including substantial hands-on Agile coaching experience.
• Practical experience coaching, mentoring, teaching, and facilitating, rather than providing only theoretical or high-level guidance.
• Experience applying multiple Agile frameworks and methodologies, including Scrum and Kanban
• Strong experience developing Agile capabilities, including Product Owner coaching, user-story development, ceremonies, team measurement, and continuous improvement.
• Strong facilitation, relationship-building, communication, conflict-management, and problem-solving capabilities.
• Nice to Have:
• Experience facilitating Product Increment Planning or Big Room Planning.
• Experience supporting design-thinking activities and discovery sprints.
• Previous experience in banking, financial services, or another large regulated enterprise.
• Experience supporting business-oriented teams, including marketing or other non-technology functions.
• Soft Skills:
• Exceptional communication and relationship-building skills.
• Ability to read the room and adjust the coaching approach to the audience and situation.
• Strong facilitation and conflict-management capabilities.
• Ability to understand pain points and align diverse stakeholders around practical solutions.
• Adaptability and a broad toolkit of coaching techniques.
• Strong judgment when prioritizing competing needs across several squads.
• Self-awareness, resilience, and willingness to discuss lessons learned from unsuccessful coaching approaches.
• Comfortable challenging teams and leaders constructively while maintaining trust.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities