Senior Advisor, Client & Government Relations

Job description

Senior Advisor, Client & Government Relations 

Thoriva · Remote · Full-Time 

Thoriva is seeking a highly experienced strategic advisor to support executive leadership in strengthening relationships across the federal student aid ecosystem and advancing the company's long-term growth objectives. 

The Senior Advisor, Client & Government Relations will serve as a trusted advisor to Thoriva executives, providing strategic guidance on client relationships, industry engagement, government stakeholder interactions, and market growth opportunities. This role is intended to leverage extensive experience within the federal student aid industry to help strengthen key client relationships and identify new growth opportunities. 

The ideal candidate brings significant experience within the federal student aid servicing ecosystem, including executive-level interaction with government agencies, prime contractors, and industry stakeholders. 

ABOUT THE COMPANY 

Thoriva is an AI technology company delivering intelligent, data-driven solutions to transform government operations. We combine AI solutions, commercial expertise, and complex business logic to address government and federal agencies’ biggest challenges. 

KEY RESPONSIBILITIES 

Strategic Relationship Development 

• Advise executive leadership on stakeholder priorities, concerns, decision-making processes, and relationship dynamics. 

• Assist in developing and executing executive engagement strategies with key clients and industry stakeholders. 

• Provide insight into emerging issues, industry trends, policy developments, and market changes. 

• Help identify opportunities to strengthen trust, collaboration, and transparency across stakeholder groups. 

• Support executive preparation for strategic client and industry discussions. 

Government & Industry Engagement 

• Advise leadership regarding interactions with federal agencies, industry organizations, and strategic partners. 

• Help identify opportunities for increased collaboration and industry engagement. 

• Support efforts to improve Thoriva's visibility, credibility, and reputation within the market. 

• Assist with development of executive messaging, industry communications, and strategic positioning initiatives. 

Growth & Business Development 

• Identify emerging opportunities within the education servicing marketplace. 

• Assist in developing growth strategies for existing and prospective clients. 

• Facilitate executive introductions and relationship-building activities. 

• Provide market intelligence and competitive insights that inform business strategy. 

• Help evaluate potential partnerships, strategic initiatives, and expansion opportunities. 

Executive Advisory Support 

• Serve as a trusted advisor to senior leadership regarding industry developments and stakeholder concerns. 

• Provide independent assessments of strategic risks, opportunities, and relationship considerations. 

• Support executive governance activities associated with major strategic initiatives. 

Required Qualifications 

• Bachelor's degree in Business, Public Administration, Government, Technology, or a related field.  

• 15+ years of leadership experience within government services, federal contracting, higher education, financial services, student aid servicing, or related industries.  

• Demonstrated experience working with federal agencies, prime contractors, or large enterprise clients.  

• Experience engaging with executive-level stakeholders and government leadership.  

• Strong understanding of federal contracting environments and client relationship management.  

• Proven ability to influence outcomes through relationship-building, collaboration, and strategic advisory work.  

• Exceptional written, verbal, and executive communication skills.  

• Ability to navigate complex stakeholder environments and maintain credibility across multiple constituencies.  

• Strong business acumen and strategic planning capabilities. 

Preferred Qualifications 

• Direct experience supporting Federal Student Aid (FSA) programs or initiatives.  

• Experience working for or supporting student loan servicers, processors, business process outsourcing organizations, or education technology providers.  

• Background within both government and contractor environments.  

• Experience supporting major contract renewals, business development efforts, or strategic growth initiatives.  

• Existing relationships within the federal student aid ecosystem.  

• Demonstrated success improving client relationships and leading strategic engagement efforts. 

Key Competencies: 

• Executive Presence  

• Strategic Thinking  

• Relationship Management  

• Government Relations  

• Business Development  

• Influence Without Authority  

• Contract & Commercial Strategy  

• Stakeholder Management  

• Communication & Negotiation  

• Industry Expertise  

• Judgment & Discretion 

Compensation & Benefits 

• Competitive base salary commensurate with experience and scope of the role 

• Comprehensive benefits package including health, dental, vision, 401(k), and paid time off (PTO) 

• Flexibility for remote work 

• Significant influence over how Thoriva structures and scales its loan platforms, with direct access to the CEO and leadership team 

• Qualifications: Bachelor's degree
• Range of Year Experience-Min Year: 15
• Range of Year Experience-Max Year: 18