Senior Administrative Assistant

Who we are
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As a Senior Administrative Assistant, your duties and responsibilities will include:
•       Working independently and within a team environment to support the External Client Services team within the Business Unit, Office, and/or Service line to produce high quality client deliverables.
•       Format and assemble printed and electronic financial statements in compliance with Firm standards, ensuring a high level of attention to detail, proof reading, and ensuring timely delivery.
•       Train and mentor new colleagues in the role of Administrative Assistant.
•       Ability to be proactive in managing workflow and tasks associated with the day-to-day needs of partners, practitioners, and clients.
•       Entering and maintaining client data using Microsoft Dynamics 365 software, creating jobs in D365, rolling forward of jobs/files, and archiving as appropriate for the engagement.
•       General administrative duties include, but are not limited to answering and transferring incoming calls, filing, photocopying, scanning, e-faxing, mailing, and couriers.
•       E-filing tax returns and other documents to CRA to meet filing deadlines, being proactive to communicate upcoming timelines and ensuring that tasks are completed on time.
•       Data entry and maintenance of paper and electronic files, in accordance with the Firm’s document retention and destruction policies and procedures.
•       Preparing and editing correspondence, reports, proposals, and other documents.
•       Provide billing support using Doane Grant Thornton’s systems and in accordance with the terms of the engagement including preparing invoices to clients, as well as following up on AR when appropriate.
•       Scanning documents and embedding in electronic file, sending, and receiving documents electronically to clients through various secure file transfer platforms, ensuring confidentiality of sensitive information.
•       Managing communications, expense administration, calendar management, and travel arrangements on behalf of team leadership.
•       Attend and take minutes during in-person and virtual meetings and follow up on action items.
•       Supporting the Firm’s professional image and culture by demonstrating professional behavior and building positive professional relationships.
•       Other duties as required.

Doane Grant Thornton
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:
•       Minimum 5 years’ experience within a Professional Services Environment.
•       Knowledge of Caseware (and/or Keystone), experience in financial statement preparation, and experience with Taxprep software or other similar programs.
•       Excellent verbal and written communication skills.
•       Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships.
•       Excellent organizational and time management skills, with the ability to manage competing priorities and work under pressure with multiple deadlines. Strong attention to detail and consistent production of high-quality work.
•       Ability to work effectively within tight timelines on simultaneous projects.
•       Strong knowledge of and experience working with Microsoft applications.
•       Availability to work overtime as required during peak business times.
•       Exceptional client service mindset with ability to de-escalate potentially difficult situations.

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflectyou. We’re serious about compensation.  We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider theunique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $54,000–$70,800 in Thornhill. If the role is available in other locations, the range may differ to reflect local market factors.

This role is required to be onsite, in-office five days each week.

Are you ready to Discover Your Purple?