Senior Accountant (Managed Accounts Receivable)

Position Summary 

Manage accounts receivable for managed hotel properties, including guest and direct-bill ledgers, aging and collections, travel-agent commission activity, payment discrepancies and reconciliation between property management and payment systems. 

Job Details 

• Work Setup: Work from home 
• Shift/Schedule: Monday to Friday, 9:00 AM to 6:00 PM U.S. Eastern Time 
• Holidays: U.S. corporate holiday calendar 

Responsibilities 

• Review hotel guest ledgers, accounts receivable ledgers and direct-bill balances to identify unresolved items and collection risks. 

• Monitor receivable aging, follow up on outstanding balances and resolve account allocation and payment discrepancies, as well as apply payments received in the PMS against the proper folios. 

• Review direct-billing requests, coordinate account setup and retain the appropriate approvals and documentation. 

• Support weekly travel agent commission processing through TACS and relevant travel-program administration, including file uploads and supporting records. 

• Reconcile property management system activity against the CorPay Extranet and research payment differences to resolution. 

• Process or support CLC billing, invoicing and payment application for assigned accounts. 

• Work closely with property sales, finance and operations teams on AR cleanup, payment disputes and account-level requests. 

• Oversee all cash and credit card reconciliation, write-off and balance sheet submissions for applicable revenue related accounts. Will also handle chargeback disputes.   

• Maintain reconciliations, audit trails and accurate updates for assigned AR portfolios. 

Qualifications 

• At least 2 years of experience in accounts receivable, collections, direct billing or account reconciliation supporting multiple business units. 

• Ability to investigate ledgers, payment applications and aging, explain discrepancies, and communicate with operating teams. 

• Solid Excel capability and experience with an ERP, AR or property accounting platform. 

• Strong organization, sound judgment and attention to confidential financial information. 

Nice to Have 

• Hospitality or managed-property AR experience. 

• Experience with Opera PMS 

• Experience supporting direct billing approval workflows and travel-agent commissions. 

• Experience with Airline or Cruise line AR workflows