Seasonal Festival of Lights Steward

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties;Axiom Hospitality, our European hotel management company; andPYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join our team as Seasonal Festival of Lights Steward for the Annual Festival of Lights celebration.

This seasonal position plays an important role in helping create a memorable and welcoming experience for our guests and visitors throughout the holiday season. The ideal candidate will take pride in their work, demonstrate professionalism, work well with others, and be prepared to contribute to the successful operation of this special annual event.

As part of the Festival of Lights team, you will have the opportunity to work in a unique and exciting environment while supporting the traditions, guest experiences, and seasonal activities that make this celebration so special at The Mission Inn Hotel & Spa

The Steward is responsible for maintaining the cleanliness, sanitation, and organization of all kitchenware, utensils, equipment, and kitchen areas at The Mission Inn Hotel & Spa. This position supports the culinary team by ensuring clean and sanitized items are consistently available for food preparation and service.

The Steward works as an important member of the Food & Beverage team and is expected to maintain a clean, safe, and efficient kitchen environment while providing dependable support to culinary operations.

Essential Duties and Responsibilities

• Wash, rinse, sanitize, and properly store dishes, glassware, silverware, pots, pans, cooking utensils, and kitchen equipment.
• Operate commercial dishwashing and sanitation equipment safely and according to established procedures.
• Maintain cleanliness and sanitation of dishwashing areas, kitchen floors, sinks, drains, work areas, and other assigned areas.
• Assist culinary staff with maintaining an adequate supply of clean dishes, utensils, cookware, and equipment throughout service.
• Sort and properly dispose of trash, recyclables, food waste, and other refuse in accordance with hotel procedures.
• Maintain proper organization of storage areas and return equipment and supplies to their designated locations.
• Clean and sanitize kitchen equipment and surfaces as assigned.
• Assist with receiving, moving, and storing food, beverage, kitchen, and operating supplies when needed.
• Follow all hotel, department, health, sanitation, and safety policies and procedures.
• Properly handle cleaning chemicals and use required personal protective equipment.
• Report damaged equipment, safety hazards, maintenance concerns, or sanitation issues to the appropriate supervisor.
• Assist with maintaining adequate supplies of dishwashing chemicals, cleaning supplies, and other stewarding materials.
• Help maintain a professional, organized, and sanitary back-of-house environment.
• Perform additional cleaning and support duties as assigned by the supervisor or management.

Guest Service Responsibilities

Although this position primarily works behind the scenes, the Steward contributes directly to the guest experience by supporting the culinary and Food & Beverage teams. Employees are expected to:

• Maintain a professional and courteous demeanor when interacting with guests and coworkers.
• Respond promptly and respectfully to requests from culinary and Food & Beverage staff.
• Protect the quality and presentation standards associated with The Mission Inn Hotel & Spa.
• Maintain confidentiality and professionalism while working in guest and service areas.

Safety and Sanitation

• Follow all applicable food safety, sanitation, workplace safety, and hotel policies.
• Use cleaning chemicals and equipment according to manufacturer and hotel guidelines.
• Maintain proper personal hygiene and wear required uniforms and protective equipment.
• Practice safe lifting, carrying, bending, and handling techniques.
• Immediately report unsafe conditions, injuries, spills, broken equipment, or other hazards to management.
• Maintain work areas in a clean and orderly condition to reduce the risk of accidents.

Qualifications

• Previous experience in a commercial kitchen, restaurant, hotel, or stewarding environment is preferred but not required.
• Ability to work effectively in a fast-paced environment.
• Ability to follow verbal and written instructions.
• Ability to work cooperatively with culinary and Food & Beverage team members.
• Dependable attendance and punctuality.
• Willingness to perform repetitive cleaning and sanitation tasks.
• Ability to maintain cleanliness and organization while working under time constraints.

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.