Search Product Operations - Creator Search Optimization (Multiple Positions)

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.

About the Team

Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey!

Responsibilities

• Contribute to the development and implementation of search engine evaluation frameworks, methodologies, and processes, to improve the user experience, increase platform traffic and grow gross merchandise value (GMV).
• Conduct research and analyze market and web data to identify trends and opportunities for product improvements.
• Support search product evaluation projects from inception through completion, ensuring alignment with business goals and timelines.
• Improve the data collection, efficiency, and accuracy of the search engine evaluation workstream, and enhance guidelines, training, and tools.
• Monitor and analyze product performance metrics to measure the effectiveness of initiatives and iterate on features based on data insights.
• Collaborate with internal stakeholders to gather search product evaluation project requirements, define project scope, and coordinate project activities.

Qualifications

Must have a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Analytics (any), Management and Systems, Marketing, Business, or a related field, and 2 years of related work experience.

Of the required experience, must have 2 years of experience in each of the following:

• Product data analysis, modeling, and reporting to develop business strategies and insights;
• Conducting strategic analysis on industry trends, customers, and competitors and developing methodologies to analyze target market;
• Designing and executing multi-stage go-to-market and product testing strategies, including A/B testing to validate product-market fit;
• Managing projects involving cross-functional stakeholders to formulate workplan, drive alignment, coordinate collaboration, and deliver strategic business outcome; and
• Identifying, analyzing and improving existing business and product processes to optimize performance and improve quality and user experience.

Employer: TT Commerce & Global Services LLC

Type: Full time, 40 hours/week

Location: San Jose, CA

Salary Range: $108000 - $151200 per year

To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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