Scrum Master

Job Title: Scrum Master
 

About the Role:

We are seeking aSkilled Scrum Master to join our growing technology team; a leading Microfinance Bank focused on driving financial inclusion through innovative digital solutions. The ideal candidate will be responsible for facilitating agile processes, promoting collaboration, and ensuring high-quality delivery across multiple cross-functional teams.

You will work closely with Product Managers, Developers, QA Engineers, and other stakeholders to deliver efficient and scalable financial products that enhance our customer experience.

Key Responsibilities:

• Serve as aScrum Master for one or more agile teams, ensuring adherence to agile principles and best practices.

• Facilitate allScrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

• Collaborate with Product Owners to ensure well-defined product backlogs and sprint goals.

• Identify and remove impediments that hinder team progress and delivery.

• Support the team in achieving a sustainable pace and continuous improvement.

• Foster a culture of accountability, transparency, and collaboration within teams.

• Track and communicate team progress using appropriate metrics (e.g., burndown charts, velocity).

• Act as a servant leader — protecting the team from distractions and enabling focus on sprint goals.

• Partner with other Scrum Masters and delivery leads to enhance overall agile maturity across the organization.

• Ensure alignment of product delivery with compliance and regulatory requirements within the banking and financial sector.

Requirements & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.

• 3+ years of experience as a Scrum Master or Agile Project Manager in a technology-driven environment.

• Proven experience working withinfinancial services,fintech, ormicrofinance institutions (preferred).

• Strong understanding of Agile frameworks (Scrum, Kanban) and software development life cycles.

• Scrum Master Certification (CSM, PSM I, or equivalent) is required.

• Excellent communication, facilitation, and conflict-resolution skills.

• Strong analytical mindset and ability to adapt in a fast-paced, evolving environment.

• Experience using agile tools such asJira,Trello, orClickUp.

Nice to Have:

• Exposure todigital banking,payment systems, orloan management platforms.

• Experience with DevOps and CI/CD processes.

• Familiarity with agile scaling frameworks (SAFe, LeSS).