Screening Assessment and Support Services (SASS), and Specialized Family Support Program (SFSP) Case Manager

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Screening Assessment and Support Services (SASS), and Specialized Family Support Program (SFSP) Case Managerwho demonstrates this mission and wants to work for an organization that makes a difference in the community.

Schedule: Monday - Friday 8am-4:30pm with two evenings required. Some weekend and holiday availability also required

What you will be doing?

• Provides engagement, support and referrals to families/children/parents/guardians who do not, otherwise, engage in Pathways to Success Services
• Works with SASS enrolled youth and families and is responsible for the management and coordination of all SASS service delivery and case coordination activities.
• Implementation and documentation of SASS activities, and services provided.
• Works with SFSP enrolled youth and families and is responsible for the management and coordination of all SFSP service delivery and case coordination activities.
• Implementation and documentation of SFSP activities, and services provided.
• Works with FSP enrolled youth and families and is responsible for the management and coordination of all FSP service delivery and case coordination activities.
• Implementation and documentation of FSP activities, and services provided.
• Work scheduled hours and be flexible to meet client and program needs, as assigned by Supervisor or Director. 
• Responsible to provide independent program coverage when scheduled. 
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.  Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies. 
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis. 
• Complete and sign all MRO Documentation within 48 hours using Cx360
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs. 
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted. 
• Obtain Input from clients, families, guardians and other staff on how to improve residential services. 
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion. 
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records. 
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model. 
• Attend monthly clinical supervisions per DHS requirement
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action.  Contact Manager and Director per procedure.  Complete necessary paperwork correctly (incident reports, petitions, encounters). 

What will we provide Full Time employees.Benefits_Summary.pdf

• 21 Days of Paid Time Off plus 10 Paid Holidays 
• Paid training
• Tuition reimbursement 
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

Qualifications

What will you bring to the table?

Education:Bachelor’s degree in Human Services or related field required

Experience:Experience working in social services required

What are the other requirements?

Physical:
•    Navigation of stairs
•    No lifting restrictions.
•    Ability to provide services in clients’ homes.

Equipment:
•    Computer including Microsoft Windows applications
•    Copy Machine
•    Telephone with voice mail system
•    Basic household appliances

Additional Requirements:
•    The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
•    Drive self and clients in agency or personal vehicle. 
•    Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
•    Evening hours may be required
•    Must be able to drive a passenger vehicle 
•    Must maintain IM+CANS certification 

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.