SCDHHS - Quality Assurance Analyst

Company / Department culture

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. This agency is focused on the modernization of the State's Medicaid Management Information System (MMIS). Modernization is a major undertaking for SCDHHS and requires major transformation of culture, processes, and technology. The modernization program supports the Department's transition from primarily a fee-for-service payor of claims towards a program and policy driver for health outcomes primarily through managed care programs. The program's strategy supports significant innovation in MMIS thinking and mindset and is aligned with MMIS innovation at the national level as well.

Why is this position open (new role, increased workload, new dept., resignation, promotion)?

Increased workload

Scope of the Project:

The Quality Assurance Tester - Advanced will be assigned to projects for the South Carolina

Department of Health and Human Services (SCDHHS), in collaboration with the SCDHHS

Project Management Office (PMO).

The PMO is responsible for staffing all SCDHHS projects

as well as establishing and monitoring IT related governance and standards, which are

followed by all enterprise project teams.

the Medicaid Agency for SC.

Candidates who enjoy working on complex, change-oriented projects will find this position

attractive.

Position:

Quality Assurance Analyst- Consultant

Pre-employment Checks?

State mandatory - Criminal, Credit and E-Verify background checks

Daily Duties / Responsibilities:

Responsible for performing tests on technical solutions to isolate and solve issues. Initiates tests, analyzes results, and finds solutions to technical problems.

• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.

• Develop and maintain SDLC traceability from test cases to requirements and designs/software components

• Design and support user interface testing applications and regression testing.

• Test software applications for reliability and stability.

• Implement testing programs to perform quality assurance on technical applications, including negative testing and usability.

• Design and/or run automated testing scripts with oversight for deployment of tests

• Participate in defect triage, retest, and resolution

• Create quality assurance documentation and reports as required

• Adhere to established software testing governance policies, best practices and guidelines and recommend improvements

• Perform reviews, walkthroughs, or inspections and adhere to established governance standards.

Required Skills (rank in order of Importance):

• 5 years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems

• 3 years deep knowledge of healthcare operations (preferably Medicaid), business processes

• 3 years should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams

• 3 years direct hands-on experience with formal test design tools

Preferred Skills (rank in order of Importance):

• 5+ years large enterprise or e-business systems experience.

• 3+ years proficient in use of manual or automated testing tools such as Azure DevOps or Atlassian JIRA and Confluence

• 3+ years prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery

Required Education:

Bachelor's degree in technical, business, healthcare or related field. Years of experience can substitute for formal education.

Required Certifications:

None required. Technical and/or Project Management certifications from recognized sources are desirable.