SAP IS-U FICA Consultant

• 12+ years of SAP IS-U FICA experience with deep specialization in with deep expertise in financial contract accounting, billing integration, and customer financial processes.

• Experience in at least 2 end-to-end implementations and AMS support engagements.

• Functional & Technical Expertise

• Strong experience in FICA Configuration & Design.

• Main/Sub Transactions, Payment Hierarchy, Clearing Rules

• Dunning, Security Deposits, Installment Plans, Tax Setup

• Returns, Refunds, Write-offs, Open Item Management, Cash Desk

• BRF+ Hands on experience.

• Batch Job Scheduling, EMMA Monitoring & Clarification Cases

• Integration with SAP CRM, FI, Device Management, SD Billing, Print Workbench

• Payment Plans (Budget Billing, AMB), Reconciliation Key Transfer, Direct Debit Setup

• ABAP debugging experience preferred.

• Incident analysis and resolution across billing and FICA modules.

• Root cause identification and permanent fix deployment for recurring issues

• Monitoring and optimization of background jobs and interface queues

• Handling of service requests, change tickets, and enhancement deployments.

• Skilled in preparing Functional Specs & Business Design Documents

• Proven experience in offshore–onsite delivery models and shift-based AMS support.

• Strong communication and customer-facing skills.