VI
SAP CRM Consultant
VARITE INDIA PRIVATE LIMITED
🇮🇳 India
On-site
11 months ago
- AI
- Machine Learning
- CRM
- SAP
- Change Management
- email marketing
11 months ago
About The Client:
A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.
About The Job:
- We are seeking a highly motivated CRM Solutions Consultant to join our dynamic IT Operations Team.
- This pivotal role requires a blend of technical expertise and exceptional communication skills, as you will be the key liaison between our internal customers—our employees—and our technical teams.
- The ideal candidate is someone who thrives in a collaborative environment, possesses a strong desire to learn, and is capable of working both independently and as part of a team
- Provide support and maintenance for SAP applications, focusing on SAP CRM/SAP Marketing solutions and other services that enable using customer’s data in client retention and marketing processes
- Monitor application performance and ensure uninterrupted service delivery to internal users.
- Handle incident and change management, responding promptly to user-reported issues and requests for enhancements.
- Conduct training sessions for non-technical colleagues to facilitate their understanding and effective use of CRM tools.
- Collaborate with product teams to bridge the gap between business needs and technical solutions, driving continuous improvement.
- Actively engage with stakeholders to gather requirements and assess the effectiveness of current processes.
- Utilize your knowledge of e-mail marketing tools and CRM applications to support marketing initiatives and customer retention efforts.
- Challenge the status quo to identify opportunities for innovation and improved efficiency within the team.
- Proven experience with CRM applications, preferably SAP CRM and SAP Marketing solutions.
- Familiarity with e-mail marketing tools and their integration with CRM systems.
- Strong communication skills, with the ability to interact confidently with non-technical stakeholders.
- Fluency in English, both written and verbal.
- Self-motivated, well-organized, and capable of managing multiple tasks simultaneously.
- A genuine passion for learning and adapting to new technologies and processes.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
SAP CRM Consultant · VARITE INDIA PRIVATE LIMITED