Sanitation Support Attendant

Position Overview

The Sanitation Support Attendant is responsible for maintaining clean, sanitary, and organized shelter environments under the direct coordination of the Shelter Support Supervisor. Operating with a compassionate, client-centered approach, this role executes scheduled daily surface cleaning, trash collection, supply restocking, and bed turnover routines across resident and administrative areas to uphold agency safety and cleanliness standards.

Essential Functions & Responsibilities

• Perform routine daily surface cleaning, sweeping, and damp-mopping across dormitories, staff stations, hallways, and common areas.
• Clean and sanitize assigned resident washrooms and shower facilities daily according to designated shift checklists.
• Empty interior trash and recycling receptacles throughout the facility and transfer bagged waste directly to designated outdoor disposal bins.
• Execute bed and living area resets when clients depart; remove soiled linens, wipe down and disinfect sleeping cots/frames, and prepare clean basic bedding packs for new arrivals.
• Monitor and restock consumable hygiene and paper supplies across restrooms and hand-sanitizing stations (e.g., soap, paper towels, toilet tissue).
• Sweep immediate exterior entranceways and walkways to keep entrance areas free of litter and trip hazards.
• Notify the Shelter Support Supervisor promptly of low cleaning supply quantities, plumbing clogs, broken fixtures, or physical safety hazards.
• Immediately alert the Shelter Support Supervisor or Shelter Support Attendants of any resident conflicts, security concerns, or medical issues without engaging in policy enforcement directly.
• Adhere strictly to agency infection control protocols, chemical safety standards (SDS), and resident confidentiality policies.
• Performance of all other duties as needed and assigned by the Shelter Support Supervisor, Project Manager of Client & Community Services, COO, and President/CEO.

Qualifications

Education & Experience

• High School Diploma, GED, or equivalent practical experience.
• Prior experience in commercial cleaning, hospitality, or community-based facility settings is helpful. 

Skills & Abilities

• Ability to follow daily routine cleaning instructions.
• Strong interpersonal and communication skills.
• Respectful and supportive approach toward diverse populations. 

Language Proficiency

• English proficiency required; bilingual skills (Spanish or French Creole) preferred. 

Physical Requirements

• Ability to stand, bend, stoop, and walk for extended periods
• Capability to lift and move cleaning buckets, waste bags, or linen containers up to 25 pounds.

Conditions of Employment

• Valid Illinois State Driver’s License or State ID.
• Clearance of an agency criminal background check
• Completion of mandatory agency onboarding and safety trainings.