Senior Facilities Manager
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Job Title
Senior Facilities ManagerJob Description Summary
The Senior Facilities Manager leads facilities operations across Sony PlayStation locations in San Diego and Orange County within a fast-paced environment in the video game industry. This role leads a team of facilities and engineering professionals and is responsible for ensuring buildings, systems, vendors, and services operate safely, efficiently, and at a high standard. Serving as a key liaison between Cushman & Wakefield and Sony PlayStation, the Senior Facilities Manager is accountable for team leadership, client relationships, operational performance, financial management, and overall service delivery across the portfolio.Job Description
POSITIONSUMMARY
TheSeniorFacilitiesManagerleadsthedailyoperation,reliability,andoverallfacilitiesexperienceacrossSonyPlayStationlocationsinSanDiegoandOrangeCountywithinafast-pacedenvironmentinthevideogameindustry.ThisroleprovidesdirectleadershiptoateamoffacilitiesandengineeringprofessionalsandservesasakeyliaisonbetweenCushman &WakefieldandSonyPlayStation.
TheSeniorFacilitiesManagerisresponsibleforensuringbuildings,systems,vendors,andservicesoperatesafely,efficiently,andatahighstandardtosupportemployeesandbusinessoperations.Thispositionoverseesfacilityoperations,engineeringandmaintenanceprograms,vendorperformance,financialmanagement,clientrelationships,teamdevelopment,KPIs,andlong-termfacilityneedsacrosstheportfolio.
ESSENTIALFUNCTIONSANDRESPONSIBILITIES
•Leadday-to-dayfacilitiesoperationsacrossassignedSonyPlayStationlocationsinSanDiegoandOrangeCounty,ensuringfacilitiesaresafe,reliable,well-maintained,andconsistentlyoperatedtoahighstandard.
•Providedirectleadership,coaching,anddevelopmenttoateamoffacilitiesandengineeringprofessionals.Establishclearexpectations,priorities,accountability,andperformancestandardsacrosstheteam.
•ServeasaprimaryfacilitiesliaisonbetweenCushman &WakefieldandSonyPlayStation,developingstrongrelationshipswithkeyclientstakeholdersandmaintainingproactivecommunicationregardingsiteoperations,priorities,risks,projects,andbusinessneeds.
•Overseedeliveryoffacilityservicesincludingengineeringandmaintenance,janitorial,landscaping,lifesafety,wastemanagement,pestcontrol,buildingsystems,andothercontractedservices.
•Leadpreventiveandcorrectivemaintenanceprogramsforbuildingsystemsandequipment,withanemphasisonreliability,lifecyclemanagement,businesscontinuity,andminimizingoperationaldisruptions.
•Ensurethefacilitiesandengineeringteamsprovidepositive,proactive,andtimelyresponsestoclientandemployeeneedswhilemaintainingappropriateprioritiesandservicelevels.
•Developaproactiveoperatingculturethatanticipatesclientandfacilityneeds,identifiesrisksearly,andaddressesissuesbeforetheyimpactbusinessoperations.
•Managethird-partyvendorsandservicecontracts,includingvendorperformance,scopecompliance,servicequality,pricing,invoicing,andongoingperformancereviews.
•SupportsourcingactivitiesandRFPs,evaluatevendorproposals,identifyopportunitiesforcostsavingsandoperationalefficiencies,andensureservicesaredeliveredinaccordancewithcontractualrequirements.
•Ownfinancialperformancefortheassignedportfolio,includingannualbudgeting,forecasting,accruals,varianceanalysisandcommentary,purchaseorders,invoicemanagement,andongoingexpensetracking.
•Prepareanddelivermonthlyandquarterlyfinancialandoperationalreporting,providingclearexplanationsofperformance,risks,trends,andcorrectiveactionsasneeded.
•Supportannualcapitalplanninganddevelopmentofmulti-yearfacilityplans,includingequipmentlifecyclereplacement,infrastructureimprovements,deferredmaintenance,facilityimprovements,andcost-reductionopportunities.
•UtilizeCMMS/work-orderdata,KPIs,servicemetrics,siteinspections,andotheroperationalinformationtoevaluateperformance,identifyrecurringissuesorservicegaps,andimplementcorrectiveactions.
•Maintainastrongunderstandingofbuildinginfrastructure,criticalsystems,andoperationalrisksacrosstheportfolioandensureappropriateescalationandresponsewhenissuesarise.
•Coordinateplannedshutdowns,criticalmaintenance,emergencyrepairs,andotheractivitiesthatmayimpactbusinessoperations,includingafter-hoursandweekendworkwhenrequired.
•Partnercloselywithclientteams,landlordsandpropertymanagement,Security,IT,EH&S,ProjectManagement,Workplace,vendors,andotherstakeholderstocoordinateactivitiesandsupportbusinessobjectives.
•Leadfacilitiessupportforprojects,renovations,moves,events,andotherbusinessinitiativesasrequired,ensuringappropriateplanning,communication,resourceallocation,andoperationalreadiness.
•Recruit,onboard,train,develop,andretainfacilitiesandengineeringpersonnel.Conductperformancereviews,provideongoingcoachingandfeedback,andsupportcareerdevelopmentandsuccessionplanning.
•PromoteastrongcultureofsafetyandensurecompliancewithapplicableCushman &Wakefieldpolicies,clientrequirements,regulatoryrequirements,environmentalhealthandsafetystandards,andestablishedoperatingprocedures.
•Supportemergencypreparedness,incidentresponse,businesscontinuity,andescalationprotocolsacrosstheassignedportfolio.
•Drivecontinuousimprovementbyidentifyingandimplementingbestpractices,processimprovements,technology,cost-savingopportunities,andinnovativesolutionsthatimprovetheemployeeexperienceandoverallfacilityperformance.
•Balanceday-to-dayoperationalrequirementswithlonger-termstrategicpriorities,ensuringthefacilitiesorganizationremainsresponsivewhilecontinuouslyimprovingthereliability,efficiency,andperformanceoftheportfolio.
KEYCOMPETENCIES
Leadership &PeopleDevelopmentClient &RelationshipManagementFacilities &EngineeringOperationsFinancialManagementStrategicThinking &PlanningCommunicationProficiency –OralandWrittenProblemSolving &DecisionMakingVendor &ContractManagementCustomerFocusCollaboration &Cross-FunctionalPartnershipOrganization &PrioritizationContinuousImprovement
IMPORTANTEDUCATION
•Bachelor’sdegreeinFacilitiesManagement,CorporateRealEstate,Engineering,ProjectManagement,BusinessAdministration,orarelatedfieldpreferred.
•RelevantfacilitiesmanagementcertificationssuchasCFM,FMP,orequivalentarepreferred.
IMPORTANTEXPERIENCE
•Minimumof8–10yearsoffacilitiesmanagementexperience,includingatleast3yearsattheFacilitiesManagerlevelorequivalent.
•Demonstratedexperienceleadinganddevelopingfacilitiesand/orengineeringteams,includingdirectpeople-managementresponsibility.
•Experiencemanagingmultiplefacilities,acampusenvironment,oraregionalportfolio.
•Strongclientrelationshipmanagementexperiencewithdemonstratedabilitytobuildeffectivepartnershipsandcommunicatewithseniorstakeholders.
•Experiencewithengineering,maintenance,construction,projects,andallfacetsoffacilityoperationsandbuildingmanagement.
•Strongknowledgeofbuildingoperations,preventivemaintenance,life-safetysystems,criticalinfrastructure,andgeneralfacilitysystems.
•Demonstratedfinancialmanagementexperience,includingbudgeting,forecasting,accruals,varianceanalysis,purchaseorders,invoicemanagement,andexpensemanagement.
•Experiencemanagingthird-partyvendors,servicecontracts,RFPs,pricing,andvendorperformance.
•Experiencesupportingcapitalplanning,facilityprojects,renovations,lifecyclereplacementprograms,andlong-termfacilityplanning.
•Experiencewithemployeedevelopment,performancemanagement,coaching,andbuildinghigh-performingteams.
•ExperienceutilizingCMMS/work-ordermanagementsystems,operationalKPIs,anddatatomanageserviceperformanceandidentifyopportunitiesforimprovement.
•Experiencewithcriticalsystemsenvironmentsandcoordinatingplannedshutdownsorbusiness-criticalmaintenancepreferred.
•Abilitytooperateeffectivelyinafast-paced,high-visibilityenvironmentwithcompetingprioritiesandevolvingbusinessneeds.
•Demonstratedabilitytobalancehands-onoperationalleadershipwithstrategicplanningandlong-termportfolioobjectives.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 131,750.00 - $155,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Senior Facilities Manager · Cushman Wakefield India Private Limited