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Salesforce QA Marketing cloud

Diverse Lynx India
Location not stated
1 month ago
  • SQL
  • Jira
  • Azure DevOps
  • Agile
  • Scrum
  • Service Cloud
  • Selenium
  • Playwright
  • CI/CD
  • Copado
  • Gearset
  • Jenkins
  • Git
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Role Summary
We are seeking a Salesforce Marketing Cloud QA Engineer with 5+ years of experience in validating digital marketing solutions built on Salesforce Marketing Cloud (SFMC). The ideal candidate will have hands-on experience testing customer journeys, email campaigns, automations, data integrations, and personalization to ensure high-quality marketing executions.
Key Responsibilities
  • Develop and execute test plans, test cases, and test scenarios for Salesforce Marketing Cloud solutions.
  • Validate Email Studio, Journey Builder, Automation Studio, Contact Builder, Mobile Studio, and Data Extensions.
  • Test customer journeys, email personalization, dynamic content, triggered sends, segmentation, and audience targeting.
  • Validate subscriber data, preference centers, unsubscribe processes, and consent management.
  • Execute functional, regression, integration, system, and UAT testing.
  • Validate SQL queries, data imports/exports, automations, file transfers, and scheduled jobs.
  • Identify, document, and track defects using Jira or Azure DevOps.
  • Collaborate with developers, business analysts, and marketing teams to ensure successful campaign releases.
  • Support release validation and production deployment activities.
Required Skills
  • 5 to 10 years of QA experience with at least 5 years of Salesforce Marketing Cloud testing.
  • Strong understanding of Salesforce Marketing Cloud architecture and modules.
  • Hands-on experience testing Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions.
  • Familiarity with Agile/Scrum methodologies.
  • Strong analytical, troubleshooting, and defect management skills.
Good to Have
  • Experience with Personalization (Interaction Studio) or Data Cloud.
  • Knowledge of Salesforce Sales Cloud and Service Cloud.
  • Experience with automation testing tools such as Selenium or Playwright.
  • Exposure to CI/CD tools such as Copado, Gearset, Jenkins, or Git.
  • Salesforce Marketing Cloud certifications are preferred.

Salesforce QA Marketing cloud · Diverse Lynx India

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