TC
Salesforce Business Analyst
TechDigital Corporation
Location not stated
Remote
5 months ago
- Salesforce
- Agile
- Service Cloud
- Sales Cloud
- CRM
5 months ago
Mandatory required skills -Translating business requirements into solutions by understanding needs, feasibility and impact,
Preferred/Desired skills-Demonstrates ability to influence business unit leads to meet project objectives.
Job Description
- With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables.
- Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
- Experience with Salesforce Health and Life sciences cloud, Sales and service Cloud, cloud consultant certification preferred.
- Should have worked on Salesforce Health and Life sciences, Experience Cloud, Sales Cloud and Service Cloud
- Should have experience in LSH Cloud Knowledge Management
- Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD.
- Demonstrates track record of major solution architecture contributions in a large enterprise.
- Leads business process redesign, roadmap planning, and estimations.
- Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions.
- Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
- Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project and own the design.
- Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
- Good Understanding of Integrations, Authentication mechanisms and deployment processes.
- Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
- Designing technical and non-technical solutions to resolve a problem or meet customer need.
- Understanding solution architecture documents
- Understanding different integration methods
- Ability to run workshops with concerned stakeholders
Salesforce Business Analyst · TechDigital Corporation