Sales Support Associate I-II (33397)

• Provide technical assistance to customers and sales personnel via telephone. (Essential)
• Follow up on cold and warm leads to further the sales process (Essential)
• Proactively prospect potential accounts to develop sales leads at the direction of leadership (Essential)
• Make outbound calls and emails to create customer contact (Essential)
• Make in-person face-to-face sales calls with a responsible account manager (Essential)
• Qualify potential customer accounts for sales potential (Essential)
• Lead product campaigns in the region in collaboration with the product marketing team (Essential)
• Understand and demonstrate the product or service to the customer (Essential)
• Set and meet sales goals and objectives set by leadership (Essential)
• Create and provide paper quotations to customers. (Essential)
• Provide sales orders and proper documentation for order entry. (Essential)
• Monitor and track orders on available tracking systems. (Non-essential)
• Assist customers with delivery issues and timelines. (Essential)
• Create presentation material from data collected through customer interaction. (Essential)
• Comply with EBARA's safety policies, including participating in and completing all required safety training. (Essential)
• Maintain a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
• Perform other duties as assigned. (Non-Essential)

Qualifications

POSITION QUALIFICATIONS
Competency Statement(s)

• The ability to lift 35 lbs. unassisted from the floor to waist level.
• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
• The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.
• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

• Bachelor's degree or Associate’s degree in Business or Marketing, or equivalent technical experience in an engineered product industry.

Experience

• Entry level - One (1) — (5) five years of sales/marketing experience, technical aptitude, and/or willingness to take on new challenges in a fast-paced environment that supports career path growth and advancement.

SKILLS & ABILITIES

• Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
• Sufficient PC skills to manage information and prepare reports and presentations without support.
• Strong Customer Relations skills via telephone. Self-starter.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
• Demonstrated teamwork and organizational skills.
• Demonstrated excellent written and oral communication skills.