Sales Support Assistant

Join the UK’s premier parcel delivery company

Sales Support Assistant

Location: Agile

Salary: £27-30K plus bonus benefits

Type: 9-month FTC

What You’ll Do

As aSales Support Assistant, you’ll play a key role in ensuring new hosts are onboarded quickly and efficiently so they can start trading without delay.   The role will support the end-to-end sales process, coordinating with landlords, local authorities, internal stakeholders, contractors, and external partners to ensure lockers are delivered efficiently and in line with company targets.

Key Responsibilities:

• Assist in preparing proposals, presentations, and commercial documentation for prospective sites.
• Maintain accurate records of site opportunities and deployment status within CRM systems.
• Support negotiations by preparing lease information, site details, and commercial reports.
• Process and monitor site agreements and associated documentation.
• Liaise with landlords, property managers, contractors, and installation teams to ensure group hosts surveys are approved and can move to deployment
• Monitor project timelines and escalate delays or risks where required.
• Maintain sales trackers and provide regular progress updates
• Act as a key point of contact for the locker sales team
• Ensure group hosts are kept informed throughout the deployment process
• Produce weekly and monthly reports on pipeline performance, group deployment progress, and installation targets.
• Schedule meetings and coordinate diaries for the Locker sales team
• Prepare meeting agendas, minutes, and follow-up actions
• Manage document filing and contract administration

What We’re Looking For

• Experience in a sales support or sales administration role
• At least 1 year of commercial experience within a similar industry
• Understanding of the eCommerce and SME marketplace
• Strong communication skills (written and verbal)
• Excellent knowledge of Microsoft Office and IT systems
• Highly organised, proactive, and driven to succeed
• Strong problem-solving and stakeholder management skills
• Customer-focused with the confidence to challenge and influence stakeholders

What We Can Offer You

We’re proud to offer a workplace where everyone can thrive:

• Up to 33 days annual leave (including Bank Holidays)
• Bonus opportunities (role dependent) Career progression and development opportunities
• Flexible benefits including shopping vouchers, insurance and healthcare
• Free digital GP and Employee Assistance Programme
• Discounts on sending parcels and retailer perks