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Sales & Rental Coordinator
Alta Equipment Group
- 🇺🇸 United States
- On-site
- 21 hours ago
- CRM
- ERP
- Microsoft Word
- Excel
- Outlook
- Epicor
21 hours ago
- Sales/Rental Support
- Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
- Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
- Coordinate equipment availability, transfers, and inventory inquiries.
- Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
- Support customer onboarding and account setup activities
- Transaction Management
- Create and process Sales/Rental orders, purchase orders, and related transaction documents.
- Ensure all required documentation is complete and accurately maintained.
- Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
- Monitor order status and communicate updates to stakeholders.
- Assist with invoicing and documentation reconciliation activities.
- Reporting and Data Management
- Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
- Support data quality and governance initiatives by ensuring timely and accurate system updates.
- Assist with tracking manufacturer programs, incentives, and discounts.
- Customer Service and Communication
- Provide responsive support to customers and internal business partners.
- Coordinate communication between departments to resolve transaction issues efficiently.
- Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
- Escalate issues when necessary and help facilitate timely resolution.
- Incorporate Alta’s Guiding Principles into daily activities and perform other duties as assigned.
- Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.
- Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred
- Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
- Experience working with CRM, ERP, or other business systems preferred
- Excellent time management skills
- Upbeat & positive attitude
- Ability to multi-task in a fast-paced environment
- Excellent communication skills - both verbal and written
- Knowledge of construction equipment, JCB products, or similar industry
- Good computer skills with a focus on Microsoft Word, Excel and Outlook
- Language Skills - Ability to speak effectively before groups of customers or employees of the organization.
- Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills - Microsoft Word, Excel, Outlook and Epicor/SILK systems
- Physical/Sensory Functions: Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl; Regularly will sit, use hands, talk/hear.
- Vision: No special vision requirements.
- Lift and/or Move Functions: Frequently will lift up to 10 pounds, occasionally will lift and move office materials weighing up to 25 pounds.Â
Sales & Rental Coordinator · Alta Equipment Group