Sales Operations Specialist

What to Expect

The Sales Operations Specialist will support the Sales Operation team in Taiwan, which is focused on driving sales and delivery growth through strategic initiatives, best practices, standardisation and optimisation. You will play a key role in streamlining internal and external communications, collaborating with relevant teams and stakeholders to address growth challenges, and partnering with the team on projects that is beneficial to our customers and field teams across the market. 

The role requires an analytically minded individual with superior problem-solving skills, self-motivation, and agility to prioritise and shift focus as needed.

What You’ll Do

Responsibilities 

• Support and coordinate the execution of internal Sales and Delivery communications as well as external digital communications to our customers. 

• Work with key stakeholders to support with the development and implementation of best practices for field and customer communication. 

• Provide support to programs team to deliver on key projects and initiatives. 

• Provide daily operational support to the Sales Operations team. 

• Provide project and administration support to Program team to deliver on key projects and initiatives. 

• Provide administrative support with obtaining, updating and maintaining business licencing records. 

• During peak sales & delivery volume assistance various teams within the sales operations (order-to-delivery operations, fleet & allocation and programs) umbrella. 

• Collate key business analytics to support and guide local field teams. 

• Identify potential enhancements to our processes / tools that will facilitate growth. 

• Support Sales and Delivery team metrics by providing and monitoring C-SAT 

What You’ll Bring

Requirements 

• Candidate completed a tertiary qualification, applicants from a business, communication and commerce background are preferred 

• Must be detail oriented, possess strong analytical skills and have the ability to multi-task in a fast-paced environment 

• Evidence of strong communication skills with the ability to build relationships with internal and external stakeholders 

• Ability to work across multiple platforms and systems, must be proficient in Microsoft Excel 

• Driven and enthusiastic with a genuine interest and passion for Tesla’s mission 

• Basic knowledge and experience of SQL preferred 

Compensation and Benefits

In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:

• Employee Stock Purchase Plan (ESPP)
• Comprehensive Medical Coverage
• Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
• Employee Vehicle Purchase Program
• Employee Welfare Committee
• Employee Merchandise Discounts
• Celebratory Gifts for Special Occasions
• Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company

福利

除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：

• 員工認股計劃（ESPP)
• 團體醫療保險
• 全球員工協助方案 (EAP) 和協助資源
• 員工購車計劃
• 職工福利委員會
• Eshop精品員工優惠
• 特殊場合的慶祝禮物
• 員工推薦計劃

本公司保留更改福利項目的權利。