Sales Consultant for Senior Living Community

Job Description:

Sales Consultant

Bristol Village

Full Time

Waverly OH

Bristol Village is a Continuing Care Retirement Community serving older adults in Waverly, Ohio. We are seeking an enthusiastic, relationship-drivenSales Consultant who is passionate about helping seniors and their families navigate an important life decision.

The Sales Consultant plays an integral role in growing the Bristol Village community by building meaningful relationships with prospective residents and families, providing an exceptional sales experience, developing referral relationships, and guiding prospects from their initial inquiry through move-in.

Qualified candidates will offer:

• Education: High school diploma or equivalent required.
• Experience: One to two years of sales, customer service, senior living, healthcare, hospitality, or other relationship-focused experience preferred.
• Strong communication, relationship-building, organizational, and follow-up skills.
• Comfort working with CRM and lead-management technology.
• A genuine passion for serving older adults and helping seniors and their families navigate significant lifestyle decisions.

National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
  • Complimented with aHealthcare Flexible Spending Account orEmployer funded Health Savings Account
  • IncludesFertility & Family Building Support,Weight Management, andChronic Condition Support
  • Parental Leave paid 100% for four weeks
  • Coverage begins first of the month following your date of hire!
• Dental &Vision coverage for you and your family with Nationwide providers
• Company providedLife & ADD insurance andDisability coverage
• Voluntary benefits such asLife & ADD for you and your family,Accident Insurance,Hospital Indemnity,Critical Illness, andPet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP withmental health and work-life support,tobacco cessation, andWell-Being Your Way which offers up to$1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offeringimmediate company funding at 3%, increasing up to 5% over time and anadditionalcompany match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and9 paid Holidays

*Programs may vary depending on Full Time, Part Time or Contingent status

Essential Functions

• Conduct personalized consultations, discovery meetings, community tours, and presentations to understand each prospect’s needs, preferences, and goals.
• Build trusted relationships with prospective residents and their families, providing consistent communication and guidance throughout the decision-making process.
• Manage the sales pipeline from initial inquiry through move-in using a consultative, relationship-based sales approach.
• Maintain timely and consistent follow-up with leads to advance prospects through the sales process.
• Assist prospective residents in identifying living options that best meet their individual needs and preferences.
• Secure residency applications and required supporting documentation and coordinate necessary information for the move-in process.
• Utilize the community’s CRM and lead-management systems to accurately document prospect interactions, manage follow-up activities, monitor sales progress, and maintain current prospect information.
• Collaborate with operations, and move-in coordination teams to provide a welcoming and seamless transition for new residents.
• Represent Bristol Village at community events, health fairs, networking opportunities, educational programs, and professional association meetings to increase community awareness and generate prospective resident and referral relationships.
• Develop and maintain relationships with community partners and professional referral sources.
• Support sales and marketing initiatives designed to generate inquiries, increase tours and applications, and contribute to occupancy goals.
• Maintain a strong understanding of Bristol Village programs, services, amenities, living options, and the overall resident experience.
• Provide an exceptional customer experience that reflects the mission and values of National Church Residences throughout the entire sales journey.
• Some local and regional travel is required for community outreach, networking events, and other sales-related activities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.