EI
SaaS Platform Administrator
Expert In Recruitment Solutions
- 🇺🇸 United States
- On-site
- 8 months ago
- ServiceNow
- .NET
- Agile
8 months ago
Location: Pontiac, MI ( 1-2 days a week onsite required )
Duration: 1 year
Info needed:
- Last 4 of SSN
- All educational details
SaaS Platform Administrator
Job Description:
· The primary responsibility of the ServiceNow Administrator is for development, administration, configuration, and ongoing maintenance of the ServiceNow platform.
· This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
· In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
· The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
· The candidate must have 5+ years of hands on experience development and administration of ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
Experience Level: 5+ Years
Environment: ServiceNow, MS 365 Services, .Net, Agile. Hybrid workplace with 2-days on-site per week.
SaaS Platform Administrator · Expert In Recruitment Solutions