Catering & Conference Services Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

CATERING & CONFERENCE SERVICES COORDINATOR 

The Four Seasons ResortLāna’iis lookingforaCatering & Conference Services Coordinatorwho shares a passion for excellence and who infuses enthusiasm into everything they do.Ourteamshave the opportunity toshape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorizationrequired. 

WHAT YOU’LLDO 

The Catering & Conference Services Coordinator provides administrative and coordination support for meetings, conferences, groups, andspecial events at Four Seasons Resort Lana’i, Sensei Lana’i, and all other Four Seasons Lana’i entities. This roleassists with event planning, documentation, and communication to ensure seamless execution and exceptional guest service. Responsibilities include, but are not limited to:     

• Provide administrative support to the Catering & Conference Services team by managing incoming calls, responding to inquiries, andassisting with overflow support for Sales & Marketing and Food & Beverage departments whilemaintaining exceptional service standards 

• Prepare,maintain, and distribute event documentation including contracts, Banquet Event Orders (BEOs), resumes, schedules of events, menus, reports, correspondence, banquet checks, and departmental communications using approved systems and software 

• Coordinate planninglogistics for internal events, small groups, and special functions, supporting Catering & Conference Services Management to ensure seamless event execution 

• Manage and update client accounts, bookings, traces, event details, and function space information within Delphi and other event management systems, ensuring accuracy andtimely communication across departments 

• Maintain organized electronic and physical filing systems, databases, reports, vendor resources, group records, and departmental documentation to support operational efficiency andaccurate recordkeeping 

• Distribute event-related information and reports to resort departments, ensuring all operational teams receivetimely andaccurate event updates and requirements 

• Support departmental administration bymaintaining shared drives, intranet resources, office equipment, and communication tools to ensure smooth daily operations and effective coordination across the resort 

• AndMore! 

WHAT TOBRING 

• Successful candidate mustpossess legal work authorization in United States 

• The hospitality business functions seven (7) days a week, twenty-four (24) hours aday and scheduled days and times may vary based on need. Holidays and weekends availability isrequired. 

• Ability tosit and/orstand for extended periods,lift up to40lbs, and push/pull as needed during shifts  

• Previous Hotel, Banquet, and/or Catering & Conference Services preferred     

• Strong organizational, multitasking, and administrative skills with exceptional attention to detail,accurate data entry and typingproficiency (40+ WPM), and the ability to efficiently manage correspondence, filing, document preparation, telephone calls, and email communications in a professional,timely, and service-oriented manner. 

JOIN OUR ‘OHANA & ENJOYOUR AMAZING BENEFITS: 

• Hourly Rate:$28.26 

• 100% Employer contributed Medical, Dental, and Visionbenefits 

• Competitive wages and other benefits (Retirement Plan, Wellness Credit,etc) as well as Paid Time Off & Holiday Pay 

• Inclusive and diverse employee engagement & recognition events all year-round 

• Complimentary stays and exclusive discounts at Four Seasons Worldwide  

• ComplimentaryEmployee Meals &Dry Cleaning for Employee Uniforms 

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources 

• Comprehensive learning and development programs to help you master your craft 

• Energizing Employee Culture where you are encouraged to be your true self! 

• And so much more! 

We look forward to receiving your application!  

Please note that due to thelarge number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Learn more about whatit's like to work at Four Seasons Resorts Lana’i, visit us: 

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