
Ancillary Revenue Representative - Freedom Mortgage Pavilion
Job Summary:
Ancillary Revenue Representative
Who are we?
Live Nation Entertainment is the world’s leading live entertainment company, comprised ofglobal market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12,000 clients worldwide.Live Nation Concerts is thelargest provider of liveentertainment in the world promoting more than 40,000 shows and 100+ festivals annually fornearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1,000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation, visitwww.livenationentertainment.com.Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing andSales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it’s no wonder we are certified as aGreat Place to Workorganization and one of People Magazine’s “50 Companies that Care”. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.
Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCOREmoments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans!
The Role:
The ancillary sales team is a fun and unique position inside our venue. As a member of this team, you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.
Job Functions:
- Greet all guests and assist in answering any questions they may have about the venue.
- Handle pre purchased lawn chairs and venue retail, as well as day of show rentals and purchases.
- Communicate daily concert promotions, upsells, future ticket deals and specials to guests.
- Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
- Maintain order and ensure adherence to safety rules.
- Handle credit card transactions according to Live Nation's audit guidelines.
- Participate in post-show clean up including picking up lawn chairs, recycling and compostable materials.
Qualifications:
- Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
- High school diploma/GED preferred.
- Must be at least 18 years of age.
- Must pass pre-employment background check.
- Must be highly motivated and able to work independently.
- Excellent verbal, written and interpersonal communication skills.
- Acute sense of judgement, tact and diplomacy.
- Familiar with iPhone and iPad technology.
- Attention to detail, quality and accuracy.
- Ability to work independently in a fast-paced environment.
- Outgoing, engaging, self-starter.
- Enjoys interacting with guests.
- Ability to work weekdays, weekends and holidays, including late evenings.
If the above description sounds like you and fits your background, apply online at http://www.livenationentertainment.com/careers/seasonal/to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity andinclusion.You will be working in an inclusive environment andbe encouraged to bring yourwhole self to work.We will do all that we can to help you successfully balance your work andhome life.As a growing business we will encourage you to develop your professional andpersonal aspirations, enjoy new experiences,and learn from the talented people you will beworking with .It’s talent that matters to us and we encourage applications from peopleirrespective of their gender, race, sexual orientation, religion, age, disability status or caringresponsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age(40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition(including cancer and genetic characteristics), genetic information, military and veteran status,political affiliation, national origin (including language use restrictions), citizenship, race, sex(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,or any other basis protected by applicable federal, state or local law, rule, ordinance orregulation.We will consider qualified applicants with criminal histories in a manner consistent with therequirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws inother areas.We also afford equal employment opportunities to qualified individuals with a disability. For thisreason, Live Nation will make reasonable accommodations for the known physical or mentallimitations of an otherwise qualified individual with a disability who is an applicant consistentwith its legal obligations to do so, including reasonable accommodations related to pregnancy inaccordance with applicable local, state and / or federal law. As part of its commitment to makereasonable accommodations, Live Nation also wishes to participate in a timely, good faith,interactive process with a disabled applicant to determine effective reasonableaccommodations, if any, which can be made in response to a request for accommodations.Applicants are invited to identify reasonable accommodations that can be made to assist themto perform the essential functions ofthe position they seek. Any applicant who requires anaccommodation in order to perform the essential functions of the job should contact a HumanResources Representative to request the opportunity to participate in a timely interactiveprocess. Live Nation will also provide reasonable religious accommodations on a case by casebasis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities, and qualifications required ofemployees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons availablein a timely and efficient manner. Live Nation may pursue all avenues available, includingpromotion from within, employee referrals, outside advertising, employment agencies, internetrecruiting, job fairs, college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for thisposition only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and EqualPay Transparency Rules. It is estimated based on what a successful Colorado applicant might bepaid. It assumes that the successful candidate will be in Colorado or perform the position fromColorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s worklocation, expected quality and quantity of work, required travel (if any), external market andinternal value, including seniority and merit systems, and internal payalignment whendetermining the salary level for potential new employees. In compliance with the CO EPEWA, apotential new employee’s salary history will not be used in compensation decisions.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Ancillary Revenue Representative - Freedom Mortgage Pavilion · Live Nation Worldwide, Inc.