Studio Manager - Pilat3s Putney

Studio Manager

Location: Putney, London Coming Soon!

Salary: £35 - £38k Depending on experience

About Us:

We are PILAT3S; we maximise the enjoyment and benefits of Reformer Pilates by

blending traditional Pilates with dynamic movement and cutting-edge technology. Featuring

three dynamic classes – Align, Tone and Power – PILAT3S is to elevate your lifestyle one

movement at a time.

The Role:

The Studio Manager oversees the daily operations of the studio, ensuring a

smooth environment for staff and clients. Duties include managing the studio timetable,

coordinating instructors, delivering the PILAT3S routines, maintaining studio standards, and

providing exceptional customer service.

The Studio Manager will:

Deliver The PILAT3S Routine

•Deliver our pre-programmed PILAT3S routines (Align, Tone, and Power).

•Cue and correct technique, ensuring teaching points and personal engagement

throughout each class.

•Create an enjoyable and safe environment for clients while delivering classes with

confidence and energy.

•Connect with clients before, during and after each class.

Studio & Team Management:

•Oversee daily operations and manage the studio budget.

•Handle maintenance issues and ensure health and safety compliance.

•Lead and supervise a high-performing team, communicating updates and changes to

the team effectively.

Customer Service:

•Provide outstanding customer service in person, over the phone, and via email.

•Support the team in delivering exceptional client service, managing and resolving

customer issues and complaints when required.

•Execute events and support marketing campaigns to enhance the PILAT3S

experience.

Brand Ambassador

•Act as a brand ambassador by promoting PILAT3S and building your own personal

following as an instructor.

•Represent the PILAT3S values – precision, personalisation and progression in both

your in-person and online communications.

About You:

•Strong understanding of Pilates-based movement and the PILAT3S brand.

•Effective communicator with leadership skills.

•Organised, punctual, and professional with excellent time management.

•Able to foster strong relationships with diverse individuals.

•Fluent in English.