Contact Center QA Analyst

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Hi,

We do have aContract opportunity forContact Center QA Analystwith our implementation partner. Please share yourupdated resume ASAP. Here goes the Job Description:

Job TitleContact Center QA Analyst

Job Location:Chandler, AZ

Job Type:Contract (12-18 months)

Rate:Negotiable

*** Citizen, GC, EAD-GC, H4, L2 & TN & Canadian Visa Only ***

Required Skills:

·PriorQA testing experience withContact Center applications.

·Hands onNICE Interaction Recording and Analytics testing and/or development/engineering experience.

·Must have hands onIP telephonyand/or routingQA experience: (e.g.Genesys, Cisco, Aspect).

·Able to read logs inUNIX.

·IntermediateSQL skills.

·HP QC/ALM hands on experience.

·Financial & PM experience is desired.

Regards,

Anthony

E*Pro Inc.

Iselin, NJ.

Tel:732-283-0499 x 538 Fax: 732-283-0489

aanthony@epro-consultingdotcom

All your information will be kept confidential according to EEO guidelines.