TC
RSA Archer
TechDigital Corporation
🇺🇸 United States
On-site
3 months ago
- Archer
- triage
- Risk Management
- Change Management
- Incident Response
3 months ago
- 8+ years of IT experience with 5+ years of RSA Archer expertise.
- Provide day-to-day application support for Archer ECORT (aka Audit Management), including issue triage, troubleshooting, and resolution.
- Configure and maintain Archer modules, forms, workflows, dashboards, notifications, and user access.
- Partner with Enterprise Risk Management/GRC Build teams to implement system value adds.
- Oversee user provisioning, role-based security, and permissions in alignment with governance policies.
- Support data imports/exports, integrations, and periodic system updates or releases.
- Monitor platform performance and proactively address system, data quality, and usability issues.
- Develop and maintain documentation, job aids, and technical runbooks.
- Train teammates on Archer functionality and support adoption of best practices.
- Assist with testing (UAT/regression), change management, and deployment activities.
- Support audit and compliance requests related to system controls, evidence, and reporting.
- Perform server support activities for Archer environments (development, test, production), including health checks, patch coordination, capacity monitoring, and incident response support.
- Lead or coordinate vulnerability remediation activities by reviewing scan results, prioritizing findings, applying fixes/patches, validating remediation, and documenting closure evidence for audit/compliance.
- Manage certificate lifecycle and rotation for Archer-related services and integrations, including tracking expiration dates, renewing/installing certificates, validating connectivity, and preventing service disruption through proactive planning.
RSA Archer · TechDigital Corporation