Business Success Team Assistant

🌍Do you enjoy helping people, solving problems and making sure things run smoothly?

As aBusiness Success Team Assistant atEcommpay, you’ll play an important role in supporting our merchants with their day-to-day operational needs, helping resolve issues and making sure they can rely on our solutions when it matters most.

You’ll work closely with experienced colleagues to understand merchant needs, investigate issues, support transaction-related queries and help identify ways to improve how things work. Over time, you’ll build a strong understanding of payment operations, develop your problem-solving skills and gain valuable insight into how businesses use our solutions.

This is also an opportunity to build a strong foundation for your career in business success. As you develop your knowledge, confidence and ability to take ownership, you’ll have room to grow and take on greater responsibility in supporting merchant operations and business performance.

What you will do:

• Enter the merchant related information and check for presence of the necessary documents

• Provide support in daily work and to carry out various tasks to the Direct Supervisor

• Control and meet the deadlines of the Business Success Team activities

• Assist with the preparation of presentations, reports, and other materials

• Internal regulatory documents formulation and improvement

• Monitor progress of current projects and provide updates to the team

• Support the team in responding to merchant requests when required

• Timely submit information and reports upon the request

What we are looking for:

• Education in banking, finance, economics, or a related field is preferred

• Some experience or internship in a similar position is a plus, preferably within the financial services sector

•Good proficiency in English and Russian is required for communication with English-speaking and Russian-speaking customers; Latvian is considered an advantage

• Willingness to learn and adapt to new technologies and processes

• Excellent organizational and communication skills

• Ability to multi-task and work independently

What we offer

🚀 Make your mark on a fast-growing fintech industry becoming part of 500+ team with 4 offices worldwide

🎓 Enhance your skills with our own Academy and receive compensation for additional trainings and courses to foster your growth

💰 Earn performance-based bonuses tied to achieved KPIs

🏆 Accumulate your Loyalty Days as a reward for your years of commitment

🎂 Get an extra paid day off to celebrate your birthday

🏠 Enjoy the flexibility of a hybrid work model

🏥 Receive generous health insurance including dental, 5 Health Leave days per year and access to a private gym in the office

Salary Range: 1500-1800 EUR Gross/month

Ready to start your journey in business support and grow your impact along the way?JoinEcommpay as ourBusiness Success Team Assistant, where you’ll support merchants, develop your operational and problem-solving skills, and have room to grow your responsibilities and make an even greater impact as you gain experience. Our team will get back to you and guide you through the next steps.

Let's grow!

Should you require any support or require alternative formats of our vacancies below please contact Natalja Krumina atnkrumina@ecommpay.com