RPA Developer

About The Job:

• We are seeking a Senior Associate – Workflow Automation Expert with 4–6 years of experience in supporting business workflow automation.
• While initially focusing on workflow specific practical automation opportunities, the incumbent is expected to collaborate on future automation roadmap strategy and scalable solution design.
• The position requires practical automation delivery skills, business analysis capability, sound understanding of software architecture, and knowledge on integrating processes with AI tools such as Microsoft Copilot, Copilot Studio or similar approved platforms.

Essential Job Functions:
Automation development & execution:

• Hands-on automation specialist responsible for designing, building, and deploying simple-to-medium complexity workflow automations, RPA bots, scripts, and low-code solutions.
• Integrate automations within existing systems through approved connectors, APIs, or workflow platforms, while keeping solutions scalable, maintainable, and supportable.
• Implement practical KPIs to track automation impact, Solution adoption, benefit realized, and ROI.

Process understanding & improvement discovery:

• Partner with the process reengineering team as a business analyst to understand business processes, pain points, and stakeholder expectations on workflow automation.
• Tie back the process mapping findings and improvement opportunities within the documented workflows, user stories, solution logic, and frameworks to measure efficiency gains.

Stakeholder engagement & collaboration:

• Work closely with cross-functional teams, regional counterparts, technology partners, and platform owners.
• Manage stakeholder expectations at mid and senior levels, especially where production deployment, access, or integration support is required.
• Adapt to different time zones (Asia/EMEA) and multitask across projects.

Qualifications:

• Experience: 4+ years

Technical Proficiency

Critical (Must Have):

• Experience with automation and RPA tools – Power Platform (Automate, Apps, Copilot Studio) and UiPath (preferred), Automation Anywhere, or similar platforms.
• Understanding of relational databases, API-based integrations, connectors, and ability to query or exchange data across platforms.
• Programming knowledge – Python; Software architecture concepts such as front-end, back-end, databases, APIs, authentication, error handling, and deployment considerations.
• Experience with AI-enabled productivity tools - Microsoft Copilot, Anthropic Claude, or similar platforms.
• Advanced skills in Excel, SQL, and practical data handling across business workflows.

Important (Good to Have):

• Experience with process mapping or process mining tools eg. Celonis, Signavio, Visio, Miro, etc.
• Proficiency in data visualization and reporting tools (Tableau, Power BI).
• Exposure to Data Science, AI/ML, or Predictive analytics.
• Familiarity with full-stack development concepts, API basics, solution architecture, and process excellence frameworks.
• Program Management experience.

Critical Thinking and Problem Solving

• Analytical mindset with the ability to identify inefficiencies and propose practical automation solutions without over-engineering.
• Design frameworks for measuring process improvements, efficiency gains, adoption, and operational impact.
• Attention to detail and commitment to accuracy, quality control, responsible AI usage, documentation, and maintainable solution design.
• Strong organizational skills to manage multiple priorities and deadlines.

People Skills

• Excellent written and verbal communication skills for effective stakeholder engagement across technical and non-technical audiences.
• Proven capability in stakeholder management and collaboration across departments and regions, with clear expectation-setting for practical workflow automation delivery.

Shift: 11 AM – 8 PM