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AB

RO:Bharat Banking Operations - Program Management - Team

Axis Bank
🇮🇳 India
On-site
2 weeks ago
  • Risk Management
  • Change Management
  • CRM
  • Design Thinking
2 weeks ago
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RO:Bharat Banking Operations - Program Management - Team
INTERNAL USAGE:
No. of Vacancies:1Reports to:DVP/ VP Bharat Banking Ops & Service
Is a Team leader?NoTeam Size:-
  
Grade:Manager/Sr Manager
Business:Retail OperationDepartment:�Bharat Banking Ops & ServiceSub-Department:-
Location: Mumbai (Hybrid Mode)
Name of Unit
Bharat Banking Ops & Service � Program Management
Role
Bharat Banking Ops & Service � Program Management
Key Responsibilities
CategoryRequirements
Branch Co-ordination�      Experience of handling cross-functional & internal stakeholders
Governance�      Exposure to Compliance and Risk metrics like Enterprise Governance, Risk Management & Compliance (EGRC) and for handling Change Management Committee (CMC)/ Product Management Committee (PMC)
Process Review

�      Exposure to various back-office process, complaints, customer service process in the bank

�      Exposure to workflows like CRM� e-forms etc.

IT Engagement

�      Experience in BRD preparation and validation.

�      Basic Understanding of system integration and APIs

�      Ability to co-ordinate with IT for program implementation within time frame.

Product Engagement�      Understanding of the business ecosystem for Operations & Service deliverables, required to meet business objectives.
Vendor Management�      Ability to co ordinate with vendors to meet the desired objectives of the project.
Regulatory�      Understanding of regulatory requirements for Retails Lending, specifically for Bharat Banking Asset Products like Kisan Credit Card (KCC), Tractor Loan, Farmer Funding products, etc.
Team management�      Team player with ability to co-operate & deliver as a team
Improvement Initiatives�      Experience of handling improvement / transformation projects
Others�      Understanding of Project management and quality concepts like DMAIC, Design Thinking etc.
Qualifications

Optimal qualification for success on the job is:

�        Post graduation/Graduation from a recognized institute

�        12 years+ work experience

Role Proficiencies:

For successful execution of the job, the candidate should possess the following proficiencies, apart from requirements already mentioned under key Responsibilities:

�        Knowledge of banking products and services

�        Knowledge of regulatory guidelines and norms

�        Good communication (both verbal and written) skill in both English and the local language

�        Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

�        Ability to handle pressure and meet deadlines

 

 

RO:Bharat Banking Operations - Program Management - Team · Axis Bank

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